Mục lục: :: Library Catalog

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Chi tiết về thư mục
Tác giả chính:	Vishal Prabhakar Gawande, Dr. Rakesh Sharma, Prof. (Dr) Ajeet Kumar Singh, Dr. Silpi Rani Baruah
Định dạng:	Recurso digital
Ngôn ngữ:
Được phát hành:	Zenodo 2026
Những chủ đề:	Railway pantry staff; Job Demands-Resources (JD-R) theory; Occupational well-being; Job stress; Mobile service workplace; Transport-based service systems; PLS-SEM.
Truy cập trực tuyến:	https://doi.org/10.5281/zenodo.19642613
Các nhãn:	Thêm thẻ Không có thẻ, Là người đầu tiên thẻ bản ghi này!

Mục lục:

Employees in mobile service setting are vulnerable to unique occupational strains which can impact the psychological well-being and health. Nevertheless, current workplace health studies have been significant on workers working in comparatively stable organizational environments. This paper also addresses the effect of various workplace factors on the wellbeing of employees in a portable hospitality facility such as pantry rail workers in a railway set up. The paper is based on the Job Demands-Resources (JD-R) framework and examines how workload, physical working environment, interpersonal conflict, customer related stressors, and job insecurity affect occupational well-being mediated by job stress. The survey data was gathered using 180 employees at the pantry in the major routes at the Western Railway Zone. Partial Least Squares Structural Equation Modelling (PLS-SEM) was used to test the hypothesized relationships. The results show that the job stress is affected the most by customer-related stressors and the physical work environment. In mediation analysis, it is shown that job stress mediates the relationship between various occupational demands and employee well-being partially. Apart from this, some of the structural requirements have direct impacts on well-being implying that the various demands of the job could work via different health-impairment routes in mobile workplaces. The paper builds up on the JD-R framework by analyzing stress dynamics at a mobile service workplace, an occupational area that has been under- researched by scholars. The research highlights new data on interaction of the operational, environmental, and relational needs to determine the effect they have on the well-being of employees in the transport-based service environments by concentrating on the workers in the railway catering. The results point to the necessity of specific workplace health interventions that would help to reduce the environmental conditions and the impact of customers during the process of catering operations in railways.

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