:: Library Catalog

Ata uhi

I tiakina i:

Ngā taipitopito rārangi puna kōrero
Kaituhi matua:	Ochi, Chinenye Modesta
Hōputu:	Recurso digital
Reo:	Ingarihi
I whakaputaina:	Zenodo 2026
Ngā marau:	Banking Services, Customer awareness, Customer perception, Promoting, Public Relations, Strategies.
Urunga tuihono:	https://doi.org/10.5281/zenodo.19982732
Ngā Tūtohu:	Tāpirihia he Tūtohu Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!

Ngā tūemi rite

CUSTOMER SERVICES AND SATISFACTION LEVEL AT HDFC BANK
mā: International Journal of Technovation and Business Insights
I whakaputaina: (2026)

Environmental Consciousness and Adoption of Green Banking Services
mā: Akhila Kandaramath Hariharan
I whakaputaina: (2025)

A STUDY ON THE IMPACT OF ARTIFICIAL INTELLIGENCE IN TRANSFORMING PUBLIC BANKING OPERATIONS IN INDIA
mā: Chaitanya S, me ētahi atu.
I whakaputaina: (2025)

INSTITUTIONAL IMAGE AND THE ROLE OF THE MANAGERS OF A MAJOR BRAZILIAN FINANCIAL INSTITUTION: ANALYSIS OF PERCEPTIONS OF HIGH INCOME CUSTOMERS
mā: José Edson Lara
I whakaputaina: (2017)

When services are offered by small and medium retailers: what is the customer’s perception?
mā: Lorea Narvaiza
I whakaputaina: (2016)

CRM as a support for knowledge management and customer relationship
mā: Silvana Toriani
I whakaputaina: (2011)

Model of Customer Satisfaction and Loyality
mā: Waseso Segoro
I whakaputaina: (2020)

Assessment of Extended E-S-Qual Model in an M-Commerce Setting
mā: Dastane, Omkar, me ētahi atu.
I whakaputaina: (2025)

CONVERSATIONAL BANKING CHATBOT USING NLP AND SUPERVISED MACHINE LEARNING MODEL
mā: Barhaiya, Himanshu
I whakaputaina: (2025)

A STUDY ON THE ROLE OF BANKS IN PROMOTING RETAIL BANKING INVESTMENT PRODUCTS WITH SPECIAL REFERENCE TO INDIAN OVERSEAS BANK
mā: SARANYA K, Sivakanni S
I whakaputaina: (2026)

The Effects of Purchaser Service Management on Business Development
mā: Dr. Gift Ugwe Roman
I whakaputaina: (2025)

THE ROLE OF BRAND CONSISTENCY AND DEAL VALUE IN DRIVING BRAND ADVOCACY THROUGH CUSTOMER SATISFACTION IN TWIN DATE SOCIAL COMMERCE PROMOTIONS
mā: Ngadiman, Hengky Ariyanto, me ētahi atu.
I whakaputaina: (2025)

RELATIONAL MARKETING IN MASS MARKETING. THEORY OR ACTUAL PRACTICE?
mā: José Luis Wakabayashi
I whakaputaina: (2012)

An integrated methodology for customer relationship management customization
mā: Ricardo Colomo Palacios
I whakaputaina: (2007)

Innovation and Customer Retention in the Ghanaian telecommunication industry
mā: Daniel Asante Kyei
I whakaputaina: (2017)

Service quality management based on the application of the ITIL standard
mā: Hermenegildo Gil-Gómez
I whakaputaina: (2014)

SAP CRM and SD Applications: Transforming operations in the CPG Industry
mā: Arvapalli, Sreenu
I whakaputaina: (2025)

, Customer Trust, Experience, and Repurchase Intention in Online Retail (Alfagift, Indonesia)
mā: Samsul Bahri, Ronny, me ētahi atu.
I whakaputaina: (2025)

Evaluation of quality of service: real case in the hotel fitness center
mā: Natália de Almeida Ferraz
I whakaputaina: (2018)

Validation of the Need for Social Interaction Scale between Customer and Service Provider
mā: Jesús Manuel López-Bonilla
I whakaputaina: (2014)

Sharia Governance, Islamic Leadership, and Customer Religiosity in En- hancing Value Co-Creation: The Mediating Role of Customer Commitment in Islamic Financial Institutions
mā: Khristiana, Yenni, me ētahi atu.
I whakaputaina: (2026)

CUSTOMER LOYALTY MODEL: THE MEDIATION ROLE OF SATISFACTION AND WORD OF MOUTH ON OPERATIONAL EXCELLENCE AND CUSTOMER EXPERIENCE
mā: Floyd Andrew Jonathans, me ētahi atu.
I whakaputaina: (2026)

Recasting the Customer Experience in Today’s Omni-channel Environment
mā: Iguácel Melero
I whakaputaina: (2016)

CUSTOMER SATISFACTION IN DIGITAL BANKING SECTOR IN VIETNAM: A META-CASE APPROACH
mā: Phan Minh Duc
I whakaputaina: (2022)

The influence of customer participation and convenience on customer satisfaction: a multiple mediation
mā: Álan Andrew de Souza
I whakaputaina: (2023)

O efeito da implementação dos sistemas ERP e CRM na satisfação dos clientes
mā: Reginaldo Pereira da Silva
I whakaputaina: (2020)

Leveraging Highly Relational Service Performance Through The Participation of Empowered Customer
mā: Patricia Silva Monteiro Boaventura
I whakaputaina: (2018)

Humanizing Customer Relationships in the Digital Era: The Evolution of CRM
mā: S, Sujithra, me ētahi atu.
I whakaputaina: (2025)

THE ROLE OF CO-CREATION IN BUILDING COMPETITIVE ADVANTAGE WITHIN CAMEROON'S PROCESSING AND SERVICE INDUSTRIES
mā: Miller, Jonathan
I whakaputaina: (2026)

EVALUATING FACILITY QUALITY AND ITS EFFECT ON CUSTOMER SATISFACTION AT SATRIA FUTSAL
mā: Wirawan, Bima Santoso
I whakaputaina: (2025)

Optimizing Airline Customer Service: A KPI-Driven Approach for Chief Customer Services Officers
mā: MoghadasNian, SeyyedAbdolHojjat, me ētahi atu.
I whakaputaina: (2024)

Customer Knowledge Management (CKM): Model Proposal and Evaluation in a Large Brazilian Higher Education Private Group
mā: Alessandro Henrique de Souza Miake
I whakaputaina: (2018)

Identification of customer satisfaction in services: a study on agribusiness dealers
mā: Mario Gilberto Lütkemeyer Filho
I whakaputaina: (2015)

Assessing the service quality in Software-as-a-Service from the customers’ perspective: a methodological approach and case of use
mā: André Luís Policani Freitas
I whakaputaina: (2017)

Research on the Application of the Principle of Public Order and Good Customs in China's Civil Code
mā: Zhimeng, Cai
I whakaputaina: (2025)

STORYTELLING APPROACH TO BUILDING BRAND LOYALTY AT AMUL DAIRY
mā: Journal of Digital Engineering and Business Management
I whakaputaina: (2026)

Integrating the Metaverse into Omnichannel Fashion Retail: Customer Journey
mā: Verónica Crespo
I whakaputaina: (2025)

Service and Document Based Interoperability for European eCustoms Solutions
mā: Tobias Vogel
I whakaputaina: (2008)

CHATBOTS AS DRIVERS OF CUSTOMER LOYALTY IN THE DIGITAL AGE
mā: Najimova, Baxtigul
I whakaputaina: (2026)

Digital Collection Automation in Retail Banking: A Behavior-Based Approach from Bangladesh
mā: Hasan, S M Tanvir
I whakaputaina: (2025)