Guardat en:
| Autor principal: | |
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| Format: | Recurso digital |
| Idioma: | anglès |
| Publicat: |
Zenodo
2026
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| Matèries: | |
| Accés en línia: | https://doi.org/10.5281/zenodo.20124899 |
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- A short, fast-running diagnostic companion to the Operator Playbooks volume on quality control. The weekly tools detect quality drift; the quarterly tools recalibrate the structural assumptions: AQL sampling-plan design that fits the current product mix, ISO 9001 gap analysis before audit windows close, and fishbone root-cause analysis on the recurring defects that weekly tools have flagged but never resolved. A six-question diagnostic intake routes the reader to the right tool based on which calibration is most overdue. The three tools, each designed for once-per-quarter use: **AQL Sampling-Plan Design.** Builds or rebuilds an Acceptable Quality Level sampling plan that matches current production volume, defect history, and customer specifications. Two worked examples: a Bogor chili sauce manufacturer designing a new-product sampling plan, and a garment exporter to Singapore retroactively correcting an inherited undocumented plan. **ISO 9001 Gap Analysis.** Maps current quality practices against ISO 9001 requirements and produces a prioritized gap-closure plan before the audit window closes. Two worked examples: a garment manufacturer in pre-certification mode, and a Bekasi printed packaging converter with a 90-day corporate buyer audit deadline. **Fishbone Root-Cause Analysis.** Runs structured fishbone analysis on the recurring defects the weekly tools have flagged but never resolved. Two worked examples: a printing company tracing an ink-adhesion defect, and a Yogyakarta handmade leather goods workshop where the investigation reveals an apparent operator-level cause is actually a machine attribution. Each tool carries a self-scoring rubric, a quick decision tree, and tier adaptations for single-owner shops, mid-tier businesses, and pre-IPO operations. A quarterly plan at the back sequences the three tools across one full quarter. This companion was written from the seat of an operator running businesses in Indonesia. Examples, currency, and texture reflect that origin. The frameworks apply broadly to small and mid-sized businesses in other emerging markets and to many developed-market SME settings. **What this companion does NOT do** - Replace *Quality Control Systems* (Operator Playbooks 17). - Substitute for the weekly-rhythm tools. - Address scenario-triggered quality crises. **Who This Is For** - Operators running the weekly quality checks who now need quarterly structural recalibration. - Owners with audit windows on the calendar (ISO, customer audit, regulatory). - Mid-tier directors heading into capacity decisions or quality-system overhaul. **Topics and Keywords** quarterly quality review, AQL sampling plan, ISO 9001 gap analysis, fishbone root cause analysis, quality recalibration, SME quality control, operator playbook companion