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| Format: | Recurso digital |
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Zenodo
2026
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| Online Access: | https://doi.org/10.5281/zenodo.20161779 |
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Table of Contents:
- <p class="MsoNormal"><span>This study examined the effectiveness of school-based crisis management and its impact on stakeholder satisfaction within the Mariveles District, Division of Bataan, a region uniquely vulnerable to both natural disasters and industrial risks. Grounded in General Systems Theory, Crisis Management Theory, and Situational Crisis Communication Theory, the research utilized a quantitative-descriptive-correlational design with 100 participants, including parents, teachers, and school administrators. Data were collected using the Structured School Crisis Management and Stakeholder Satisfaction Survey (SCM-SSS) and analyzed through weighted means, Spearman’s rho, and the Kruskal-Wallis H test. Findings revealed that the schools were "Prepared" across all four DRRM thematic areas (Composite Mean = 3.18), with "Response and Evacuation" as the strongest dimension and "Recovery and Rehabilitation" as the most vulnerable. Despite these operational gaps, stakeholders reported being "Very Satisfied" (Composite Mean = 3.32), particularly praising "Coordination" with external agencies like the BFP and PNP. A very strong, positive, and highly significant correlation was established, proving that higher preparedness levels directly drove stakeholder trust. Demographic analysis revealed significant differences in perceptions based on age and stakeholder group, with teachers being notably more critical of readiness than parents. The study concluded with a "Strongly Agreed" support (Mean = 3.44) for a proposed resilience plan emphasizing digital alert systems, student-led responder teams, and mental health debriefings. The results underscore the necessity of transitioning toward a multi-hazard architecture to sustain institutional homeostasis and stakeholder confidence in high-risk educational environments.</span></p>