Guardado en:
| Autor principal: | |
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| Formato: | Recurso digital |
| Lenguaje: | inglés |
| Publicado: |
Zenodo
2023
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| Materias: | |
| Acceso en línea: | https://doi.org/10.5281/zenodo.8145694 |
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- <p>This paper presents a cross-cultural study investigating the role of<br> directness level and social factors in the realization of the complaining speech act.<br> Complaining is a common communicative behavior used to express dissatisfaction or<br> negative emotions. The degree of directness and the influence of cultural and social<br> factors on the expression of complaints vary across cultures. This study aims to<br> examine the interplay between directness level, cultural backgrounds, and social<br> factors in the complaining speech act.<br> The study employed a mixed-methods approach, utilizing both qualitative and<br> quantitative methods. A diverse sample of participants from multiple cultural<br> backgrounds was selected to capture variations in complaining strategies across<br> cultures. Data collection involved elicitation tasks, interviews, and surveys, enabling<br> a comprehensive exploration of participants' perceptions, attitudes, and preferences in<br> complaining situations.<br> The implications of the findings have practical relevance for intercultural<br> communication, language teaching, and multicultural settings. Understanding the<br> dynamics of complaining speech acts can enhance cross-cultural understanding,<br> facilitate effective communication, and promote intercultural competence.<br> </p>