The Use of Binary Choice Forests to Model and Estimate Discrete Choices

Fuente: arXiv
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Autores principales: Chen, Ningyuan, Gallego, Guillermo, Tang, Zhuodong
Formato: Preprint
Publicado: 2019
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author Chen, Ningyuan
Gallego, Guillermo
Tang, Zhuodong
author_facet Chen, Ningyuan
Gallego, Guillermo
Tang, Zhuodong
contents Problem definition. In retailing, discrete choice models (DCMs) are commonly used to capture the choice behavior of customers when offered an assortment of products. When estimating DCMs using transaction data, flexible models (such as machine learning models or nonparametric models) are typically not interpretable and hard to estimate, while tractable models (such as the multinomial logit model) tend to misspecify the complex behavior represeted in the data. Methodology/results. In this study, we use a forest of binary decision trees to represent DCMs. This approach is based on random forests, a popular machine learning algorithm. The resulting model is interpretable: the decision trees can explain the decision-making process of customers during the purchase. We show that our approach can predict the choice probability of any DCM consistently and thus never suffers from misspecification. Moreover, our algorithm predicts assortments unseen in the training data. The mechanism and errors can be theoretically analyzed. We also prove that the random forest can recover preference rankings of customers thanks to the splitting criterion such as the Gini index and information gain ratio. Managerial implications. The framework has unique practical advantages. It can capture customers' behavioral patterns such as irrationality or sequential searches when purchasing a product. It handles nonstandard formats of training data that result from aggregation. It can measure product importance based on how frequently a random customer would make decisions depending on the presence of the product. It can also incorporate price information and customer features. Our numerical experiments using synthetic and real data show that using random forests to estimate customer choices can outperform existing methods.
format Preprint
id arxiv_https___arxiv_org_abs_1908_01109
institution arXiv
publishDate 2019
record_format arxiv
spellingShingle The Use of Binary Choice Forests to Model and Estimate Discrete Choices
Chen, Ningyuan
Gallego, Guillermo
Tang, Zhuodong
Machine Learning
Econometrics
Problem definition. In retailing, discrete choice models (DCMs) are commonly used to capture the choice behavior of customers when offered an assortment of products. When estimating DCMs using transaction data, flexible models (such as machine learning models or nonparametric models) are typically not interpretable and hard to estimate, while tractable models (such as the multinomial logit model) tend to misspecify the complex behavior represeted in the data. Methodology/results. In this study, we use a forest of binary decision trees to represent DCMs. This approach is based on random forests, a popular machine learning algorithm. The resulting model is interpretable: the decision trees can explain the decision-making process of customers during the purchase. We show that our approach can predict the choice probability of any DCM consistently and thus never suffers from misspecification. Moreover, our algorithm predicts assortments unseen in the training data. The mechanism and errors can be theoretically analyzed. We also prove that the random forest can recover preference rankings of customers thanks to the splitting criterion such as the Gini index and information gain ratio. Managerial implications. The framework has unique practical advantages. It can capture customers' behavioral patterns such as irrationality or sequential searches when purchasing a product. It handles nonstandard formats of training data that result from aggregation. It can measure product importance based on how frequently a random customer would make decisions depending on the presence of the product. It can also incorporate price information and customer features. Our numerical experiments using synthetic and real data show that using random forests to estimate customer choices can outperform existing methods.
title The Use of Binary Choice Forests to Model and Estimate Discrete Choices
topic Machine Learning
Econometrics
url https://arxiv.org/abs/1908.01109