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| Main Authors: | , |
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| Format: | Preprint |
| Published: |
2020
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| Subjects: | |
| Online Access: | https://arxiv.org/abs/2004.10919 |
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Table of Contents:
- Automatic question-answering (QA) systems have boomed during last few years, and commonly used techniques can be roughly categorized into Information Retrieval (IR)-based and generation-based. A key solution to the IR based models is to retrieve the most similar knowledge entries of a given query from a QA knowledge base, and then rerank those knowledge entries with semantic matching models. In this paper, we aim to improve an IR based e-commerce QA system-AliMe with proposed text matching models, including a basic Triple Convolutional Neural Network (TCNN) model and two Attention-based TCNN (ATCNN) models. Experimental results show their effect.