Automatic Resource Allocation in Business Processes: A Systematic Literature Survey

Fuente: arXiv
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Autori principali: Pufahl, Luise, Ihde, Sven, Stiehle, Fabian, Weske, Mathias, Weber, Ingo
Natura: Preprint
Pubblicazione: 2021
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author Pufahl, Luise
Ihde, Sven
Stiehle, Fabian
Weske, Mathias
Weber, Ingo
author_facet Pufahl, Luise
Ihde, Sven
Stiehle, Fabian
Weske, Mathias
Weber, Ingo
contents For delivering products or services to their clients, organizations execute manifold business processes. During such execution, upcoming process tasks need to be allocated to internal resources. Resource allocation is a complex decision-making problem with high impact on the effectiveness and efficiency of processes. A wide range of approaches was developed to support research allocation automatically. This systematic literature survey provides an overview of approaches and categorizes them regarding their resource allocation goals and capabilities, their use of models and data, their algorithmic solutions, and their maturity. Rule-based approaches were identified as dominant, but heuristics and learning approaches also play a relevant role.
format Preprint
id arxiv_https___arxiv_org_abs_2107_07264
institution arXiv
publishDate 2021
record_format arxiv
spellingShingle Automatic Resource Allocation in Business Processes: A Systematic Literature Survey
Pufahl, Luise
Ihde, Sven
Stiehle, Fabian
Weske, Mathias
Weber, Ingo
Software Engineering
For delivering products or services to their clients, organizations execute manifold business processes. During such execution, upcoming process tasks need to be allocated to internal resources. Resource allocation is a complex decision-making problem with high impact on the effectiveness and efficiency of processes. A wide range of approaches was developed to support research allocation automatically. This systematic literature survey provides an overview of approaches and categorizes them regarding their resource allocation goals and capabilities, their use of models and data, their algorithmic solutions, and their maturity. Rule-based approaches were identified as dominant, but heuristics and learning approaches also play a relevant role.
title Automatic Resource Allocation in Business Processes: A Systematic Literature Survey
topic Software Engineering
url https://arxiv.org/abs/2107.07264