Toward an Actionable Socioeconomic-Aware HCI

Fuente: arXiv
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Autori principali: Burnett, Margaret, Fallatah, Abrar, Hu, Catherine, Perdriau, Christopher, Mendez, Christopher, Gao, Caroline, Sarma, Anita
Natura: Preprint
Pubblicazione: 2021
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author Burnett, Margaret
Fallatah, Abrar
Hu, Catherine
Perdriau, Christopher
Mendez, Christopher
Gao, Caroline
Sarma, Anita
author_facet Burnett, Margaret
Fallatah, Abrar
Hu, Catherine
Perdriau, Christopher
Mendez, Christopher
Gao, Caroline
Sarma, Anita
contents Although inequities for individuals in different socioeconomic situations are starting to capture widespread attention, less attention has been given to the socioeconomic inequities that saturate socioeconomic-diverse individuals' user experiences. To enable HCI practitioners to attend to such inequities and avoid unwittingly introducing them, in this paper we consider a wide body of research relevant to how an individual's socioeconomic status (SES) can affect their user experiences with technology. We synthesize this foundational research to produce a core set of 6 evidence-based SES "facets" (attribute types and value ranges) that directly relate to user experiences for individuals in different SES strata. We then harness these SES facets to produce actionable paths forward -- including a new structured method we call SocioeconomicMag -- by which HCI researchers and practitioners can bring new socioeconomic-aware practices into their everyday HCI work.
format Preprint
id arxiv_https___arxiv_org_abs_2108_13477
institution arXiv
publishDate 2021
record_format arxiv
spellingShingle Toward an Actionable Socioeconomic-Aware HCI
Burnett, Margaret
Fallatah, Abrar
Hu, Catherine
Perdriau, Christopher
Mendez, Christopher
Gao, Caroline
Sarma, Anita
Human-Computer Interaction
Although inequities for individuals in different socioeconomic situations are starting to capture widespread attention, less attention has been given to the socioeconomic inequities that saturate socioeconomic-diverse individuals' user experiences. To enable HCI practitioners to attend to such inequities and avoid unwittingly introducing them, in this paper we consider a wide body of research relevant to how an individual's socioeconomic status (SES) can affect their user experiences with technology. We synthesize this foundational research to produce a core set of 6 evidence-based SES "facets" (attribute types and value ranges) that directly relate to user experiences for individuals in different SES strata. We then harness these SES facets to produce actionable paths forward -- including a new structured method we call SocioeconomicMag -- by which HCI researchers and practitioners can bring new socioeconomic-aware practices into their everyday HCI work.
title Toward an Actionable Socioeconomic-Aware HCI
topic Human-Computer Interaction
url https://arxiv.org/abs/2108.13477