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Main Authors: Warford, Noel, Matthews, Tara, Yang, Kaitlyn, Akgul, Omer, Consolvo, Sunny, Kelley, Patrick Gage, Malkin, Nathan, Mazurek, Michelle L., Sleeper, Manya, Thomas, Kurt
Format: Preprint
Published: 2021
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Online Access:https://arxiv.org/abs/2112.07047
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author Warford, Noel
Matthews, Tara
Yang, Kaitlyn
Akgul, Omer
Consolvo, Sunny
Kelley, Patrick Gage
Malkin, Nathan
Mazurek, Michelle L.
Sleeper, Manya
Thomas, Kurt
author_facet Warford, Noel
Matthews, Tara
Yang, Kaitlyn
Akgul, Omer
Consolvo, Sunny
Kelley, Patrick Gage
Malkin, Nathan
Mazurek, Michelle L.
Sleeper, Manya
Thomas, Kurt
contents At-risk users are people who experience elevated digital security, privacy, and safety threats because of what they do, who they are, where they are, or who they are with. In this systematization work, we present a framework for reasoning about at-risk users based on a wide-ranging meta-analysis of 85 papers. Across the varied populations that we examined (e.g., children, activists, women in developing regions), we identified 10 unifying contextual risk factors--such as oppression or stigmatization and access to a sensitive resource--which augment or amplify digital-safety threats and their resulting harms. We also identified technical and non-technical practices that at-risk users adopt to attempt to protect themselves from digital-safety threats. We use this framework to discuss barriers that limit at-risk users' ability or willingness to take protective actions. We believe that the security, privacy, and human-computer interaction research and practitioner communities can use our framework to identify and shape research investments to benefit at-risk users, and to guide technology design to better support at-risk users.
format Preprint
id arxiv_https___arxiv_org_abs_2112_07047
institution arXiv
publishDate 2021
record_format arxiv
spellingShingle SoK: A Framework for Unifying At-Risk User Research
Warford, Noel
Matthews, Tara
Yang, Kaitlyn
Akgul, Omer
Consolvo, Sunny
Kelley, Patrick Gage
Malkin, Nathan
Mazurek, Michelle L.
Sleeper, Manya
Thomas, Kurt
Computers and Society
At-risk users are people who experience elevated digital security, privacy, and safety threats because of what they do, who they are, where they are, or who they are with. In this systematization work, we present a framework for reasoning about at-risk users based on a wide-ranging meta-analysis of 85 papers. Across the varied populations that we examined (e.g., children, activists, women in developing regions), we identified 10 unifying contextual risk factors--such as oppression or stigmatization and access to a sensitive resource--which augment or amplify digital-safety threats and their resulting harms. We also identified technical and non-technical practices that at-risk users adopt to attempt to protect themselves from digital-safety threats. We use this framework to discuss barriers that limit at-risk users' ability or willingness to take protective actions. We believe that the security, privacy, and human-computer interaction research and practitioner communities can use our framework to identify and shape research investments to benefit at-risk users, and to guide technology design to better support at-risk users.
title SoK: A Framework for Unifying At-Risk User Research
topic Computers and Society
url https://arxiv.org/abs/2112.07047