Using Design Metaphors to Understand User Expectations of Socially Interactive Robot Embodiments

Fuente: arXiv
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Autores principales: Dennler, Nathaniel, Ruan, Changxiao, Hadiwijoyo, Jessica, Chen, Brenna, Nikolaidis, Stefanos, Mataric, Maja
Formato: Preprint
Publicado: 2022
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author Dennler, Nathaniel
Ruan, Changxiao
Hadiwijoyo, Jessica
Chen, Brenna
Nikolaidis, Stefanos
Mataric, Maja
author_facet Dennler, Nathaniel
Ruan, Changxiao
Hadiwijoyo, Jessica
Chen, Brenna
Nikolaidis, Stefanos
Mataric, Maja
contents The physical design of a robot suggests expectations of that robot's functionality for human users and collaborators. When those expectations align with the true capabilities of the robot, interaction with the robot is enhanced. However, misalignment of those expectations can result in an unsatisfying interaction. This paper uses Mechanical Turk to evaluate user expectation through the use of design metaphors as applied to a wide range of robot embodiments. The first study (N=382) associates crowd-sourced design metaphors to different robot embodiments. The second study (N=803) assesses initial social expectations of robot embodiments. The final study (N=805) addresses the degree of abstraction of the design metaphors and the functional expectations projected on robot embodiments. Together, these results can guide robot designers toward aligning user expectations with true robot capabilities, facilitating positive human-robot interaction.
format Preprint
id arxiv_https___arxiv_org_abs_2201_10671
institution arXiv
publishDate 2022
record_format arxiv
spellingShingle Using Design Metaphors to Understand User Expectations of Socially Interactive Robot Embodiments
Dennler, Nathaniel
Ruan, Changxiao
Hadiwijoyo, Jessica
Chen, Brenna
Nikolaidis, Stefanos
Mataric, Maja
Robotics
Human-Computer Interaction
The physical design of a robot suggests expectations of that robot's functionality for human users and collaborators. When those expectations align with the true capabilities of the robot, interaction with the robot is enhanced. However, misalignment of those expectations can result in an unsatisfying interaction. This paper uses Mechanical Turk to evaluate user expectation through the use of design metaphors as applied to a wide range of robot embodiments. The first study (N=382) associates crowd-sourced design metaphors to different robot embodiments. The second study (N=803) assesses initial social expectations of robot embodiments. The final study (N=805) addresses the degree of abstraction of the design metaphors and the functional expectations projected on robot embodiments. Together, these results can guide robot designers toward aligning user expectations with true robot capabilities, facilitating positive human-robot interaction.
title Using Design Metaphors to Understand User Expectations of Socially Interactive Robot Embodiments
topic Robotics
Human-Computer Interaction
url https://arxiv.org/abs/2201.10671