Read the Room: Adapting a Robot's Voice to Ambient and Social Contexts

Fuente: arXiv
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Autori principali: Tuttosi, Paige, Hughson, Emma, Matsufuji, Akihiro, Lim, Angelica
Natura: Preprint
Pubblicazione: 2022
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author Tuttosi, Paige
Hughson, Emma
Matsufuji, Akihiro
Lim, Angelica
author_facet Tuttosi, Paige
Hughson, Emma
Matsufuji, Akihiro
Lim, Angelica
contents How should a robot speak in a formal, quiet and dark, or a bright, lively and noisy environment? By designing robots to speak in a more social and ambient-appropriate manner we can improve perceived awareness and intelligence for these agents. We describe a process and results toward selecting robot voice styles for perceived social appropriateness and ambiance awareness. Understanding how humans adapt their voices in different acoustic settings can be challenging due to difficulties in voice capture in the wild. Our approach includes 3 steps: (a) Collecting and validating voice data interactions in virtual Zoom ambiances, (b) Exploration and clustering human vocal utterances to identify primary voice styles, and (c) Testing robot voice styles in recreated ambiances using projections, lighting and sound. We focus on food service scenarios as a proof-of-concept setting. We provide results using the Pepper robot's voice with different styles, towards robots that speak in a contextually appropriate and adaptive manner. Our results with N=120 participants provide evidence that the choice of voice style in different ambiances impacted a robot's perceived intelligence in several factors including: social appropriateness, comfort, awareness, human-likeness and competency.
format Preprint
id arxiv_https___arxiv_org_abs_2205_04952
institution arXiv
publishDate 2022
record_format arxiv
spellingShingle Read the Room: Adapting a Robot's Voice to Ambient and Social Contexts
Tuttosi, Paige
Hughson, Emma
Matsufuji, Akihiro
Lim, Angelica
Robotics
Artificial Intelligence
How should a robot speak in a formal, quiet and dark, or a bright, lively and noisy environment? By designing robots to speak in a more social and ambient-appropriate manner we can improve perceived awareness and intelligence for these agents. We describe a process and results toward selecting robot voice styles for perceived social appropriateness and ambiance awareness. Understanding how humans adapt their voices in different acoustic settings can be challenging due to difficulties in voice capture in the wild. Our approach includes 3 steps: (a) Collecting and validating voice data interactions in virtual Zoom ambiances, (b) Exploration and clustering human vocal utterances to identify primary voice styles, and (c) Testing robot voice styles in recreated ambiances using projections, lighting and sound. We focus on food service scenarios as a proof-of-concept setting. We provide results using the Pepper robot's voice with different styles, towards robots that speak in a contextually appropriate and adaptive manner. Our results with N=120 participants provide evidence that the choice of voice style in different ambiances impacted a robot's perceived intelligence in several factors including: social appropriateness, comfort, awareness, human-likeness and competency.
title Read the Room: Adapting a Robot's Voice to Ambient and Social Contexts
topic Robotics
Artificial Intelligence
url https://arxiv.org/abs/2205.04952