The Informational Role of Online Recommendations: Evidence from a Field Experiment

Fuente: arXiv
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Autori principali: Aridor, Guy, Goncalves, Duarte, Kluver, Daniel, Kong, Ruoyan, Konstan, Joseph
Natura: Preprint
Pubblicazione: 2022
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author Aridor, Guy
Goncalves, Duarte
Kluver, Daniel
Kong, Ruoyan
Konstan, Joseph
author_facet Aridor, Guy
Goncalves, Duarte
Kluver, Daniel
Kong, Ruoyan
Konstan, Joseph
contents We conduct a field experiment on a movie-recommendation platform to investigate whether and how online recommendations influence consumption choices. Using a within-subjects design, our experiment measures the causal effect of recommendations on consumption and decomposes the relative importance of two economic mechanisms: expanding consumers' consideration sets and providing information about their idiosyncratic match value. We find that the informational component exerts a stronger influence - recommendations shape consumer beliefs, which in turn drive consumption, particularly among less experienced consumers. Our findings and experimental design provide valuable insights for the economic evaluation and optimisation of online recommendation systems.
format Preprint
id arxiv_https___arxiv_org_abs_2211_14219
institution arXiv
publishDate 2022
record_format arxiv
spellingShingle The Informational Role of Online Recommendations: Evidence from a Field Experiment
Aridor, Guy
Goncalves, Duarte
Kluver, Daniel
Kong, Ruoyan
Konstan, Joseph
General Economics
Economics
Computers and Society
Information Retrieval
We conduct a field experiment on a movie-recommendation platform to investigate whether and how online recommendations influence consumption choices. Using a within-subjects design, our experiment measures the causal effect of recommendations on consumption and decomposes the relative importance of two economic mechanisms: expanding consumers' consideration sets and providing information about their idiosyncratic match value. We find that the informational component exerts a stronger influence - recommendations shape consumer beliefs, which in turn drive consumption, particularly among less experienced consumers. Our findings and experimental design provide valuable insights for the economic evaluation and optimisation of online recommendation systems.
title The Informational Role of Online Recommendations: Evidence from a Field Experiment
topic General Economics
Economics
Computers and Society
Information Retrieval
url https://arxiv.org/abs/2211.14219