Think Twice: A Human-like Two-stage Conversational Agent for Emotional Response Generation

Fuente: arXiv
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Hauptverfasser: Qian, Yushan, Wang, Bo, Ma, Shangzhao, Bin, Wu, Zhang, Shuo, Zhao, Dongming, Huang, Kun, Hou, Yuexian
Format: Preprint
Veröffentlicht: 2023
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author Qian, Yushan
Wang, Bo
Ma, Shangzhao
Bin, Wu
Zhang, Shuo
Zhao, Dongming
Huang, Kun
Hou, Yuexian
author_facet Qian, Yushan
Wang, Bo
Ma, Shangzhao
Bin, Wu
Zhang, Shuo
Zhao, Dongming
Huang, Kun
Hou, Yuexian
contents Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and semantics, and requires rare emotion-annotated large-scale dialogue corpus. Inspired by the "think twice" behavior in human dialogue, we propose a two-stage conversational agent for the generation of emotional dialogue. Firstly, a dialogue model trained without the emotion-annotated dialogue corpus generates a prototype response that meets the contextual semantics. Secondly, the first-stage prototype is modified by a controllable emotion refiner with the empathy hypothesis. Experimental results on the DailyDialog and EmpatheticDialogues datasets demonstrate that the proposed conversational outperforms the comparison models in emotion generation and maintains the semantic performance in automatic and human evaluations.
format Preprint
id arxiv_https___arxiv_org_abs_2301_04907
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Think Twice: A Human-like Two-stage Conversational Agent for Emotional Response Generation
Qian, Yushan
Wang, Bo
Ma, Shangzhao
Bin, Wu
Zhang, Shuo
Zhao, Dongming
Huang, Kun
Hou, Yuexian
Computation and Language
Human-Computer Interaction
Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and semantics, and requires rare emotion-annotated large-scale dialogue corpus. Inspired by the "think twice" behavior in human dialogue, we propose a two-stage conversational agent for the generation of emotional dialogue. Firstly, a dialogue model trained without the emotion-annotated dialogue corpus generates a prototype response that meets the contextual semantics. Secondly, the first-stage prototype is modified by a controllable emotion refiner with the empathy hypothesis. Experimental results on the DailyDialog and EmpatheticDialogues datasets demonstrate that the proposed conversational outperforms the comparison models in emotion generation and maintains the semantic performance in automatic and human evaluations.
title Think Twice: A Human-like Two-stage Conversational Agent for Emotional Response Generation
topic Computation and Language
Human-Computer Interaction
url https://arxiv.org/abs/2301.04907