A Model for Understanding and Reducing Developer Burnout

Fuente: arXiv
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Main Authors: Trinkenreich, Bianca, Stol, Klaas-Jan, Steinmacher, Igor, Gerosa, Marco, Sarma, Anita, Lara, Marcelo, Feathers, Michael, Ross, Nicholas, Bishop, Kevin
Format: Preprint
Published: 2023
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author Trinkenreich, Bianca
Stol, Klaas-Jan
Steinmacher, Igor
Gerosa, Marco
Sarma, Anita
Lara, Marcelo
Feathers, Michael
Ross, Nicholas
Bishop, Kevin
author_facet Trinkenreich, Bianca
Stol, Klaas-Jan
Steinmacher, Igor
Gerosa, Marco
Sarma, Anita
Lara, Marcelo
Feathers, Michael
Ross, Nicholas
Bishop, Kevin
contents Job burnout is a type of work-related stress associated with a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity. Burnt out can affect one's physical and mental health and has become a leading industry concern and can result in high workforce turnover. Through an empirical study at Globant, a large multi-national company, we created a theoretical model to evaluate the complex interplay among organizational culture, work satisfaction, and team climate, and how they impact developer burnout. We conducted a survey of developers in software delivery teams (n=3281) to test our model and analyzed the data using structural equation modeling, moderation, and multi-group analysis. Our results show that Organizational Culture, Climate for Learning, Sense of Belonging, and Inclusiveness are positively associated with Work Satisfaction, which in turn is associated with Reduced Burnout. Our model generated through a large-scale survey can guide organizations in how to reduce workforce burnout by creating a climate for learning, inclusiveness in teams, and a generative organizational culture where new ideas are welcome, information is actively sought and bad news can be shared without fear.
format Preprint
id arxiv_https___arxiv_org_abs_2301_09103
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle A Model for Understanding and Reducing Developer Burnout
Trinkenreich, Bianca
Stol, Klaas-Jan
Steinmacher, Igor
Gerosa, Marco
Sarma, Anita
Lara, Marcelo
Feathers, Michael
Ross, Nicholas
Bishop, Kevin
Software Engineering
Human-Computer Interaction
Job burnout is a type of work-related stress associated with a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity. Burnt out can affect one's physical and mental health and has become a leading industry concern and can result in high workforce turnover. Through an empirical study at Globant, a large multi-national company, we created a theoretical model to evaluate the complex interplay among organizational culture, work satisfaction, and team climate, and how they impact developer burnout. We conducted a survey of developers in software delivery teams (n=3281) to test our model and analyzed the data using structural equation modeling, moderation, and multi-group analysis. Our results show that Organizational Culture, Climate for Learning, Sense of Belonging, and Inclusiveness are positively associated with Work Satisfaction, which in turn is associated with Reduced Burnout. Our model generated through a large-scale survey can guide organizations in how to reduce workforce burnout by creating a climate for learning, inclusiveness in teams, and a generative organizational culture where new ideas are welcome, information is actively sought and bad news can be shared without fear.
title A Model for Understanding and Reducing Developer Burnout
topic Software Engineering
Human-Computer Interaction
url https://arxiv.org/abs/2301.09103