Clinical BERTScore: An Improved Measure of Automatic Speech Recognition Performance in Clinical Settings

Fuente: arXiv
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Autori principali: Shor, Joel, Bi, Ruyue Agnes, Venugopalan, Subhashini, Ibara, Steven, Goldenberg, Roman, Rivlin, Ehud
Natura: Preprint
Pubblicazione: 2023
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author Shor, Joel
Bi, Ruyue Agnes
Venugopalan, Subhashini
Ibara, Steven
Goldenberg, Roman
Rivlin, Ehud
author_facet Shor, Joel
Bi, Ruyue Agnes
Venugopalan, Subhashini
Ibara, Steven
Goldenberg, Roman
Rivlin, Ehud
contents Automatic Speech Recognition (ASR) in medical contexts has the potential to save time, cut costs, increase report accuracy, and reduce physician burnout. However, the healthcare industry has been slower to adopt this technology, in part due to the importance of avoiding medically-relevant transcription mistakes. In this work, we present the Clinical BERTScore (CBERTScore), an ASR metric that penalizes clinically-relevant mistakes more than others. We demonstrate that this metric more closely aligns with clinician preferences on medical sentences as compared to other metrics (WER, BLUE, METEOR, etc), sometimes by wide margins. We collect a benchmark of 18 clinician preferences on 149 realistic medical sentences called the Clinician Transcript Preference benchmark (CTP) and make it publicly available for the community to further develop clinically-aware ASR metrics. To our knowledge, this is the first public dataset of its kind. We demonstrate that CBERTScore more closely matches what clinicians prefer.
format Preprint
id arxiv_https___arxiv_org_abs_2303_05737
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Clinical BERTScore: An Improved Measure of Automatic Speech Recognition Performance in Clinical Settings
Shor, Joel
Bi, Ruyue Agnes
Venugopalan, Subhashini
Ibara, Steven
Goldenberg, Roman
Rivlin, Ehud
Audio and Speech Processing
Computation and Language
Machine Learning
Sound
Automatic Speech Recognition (ASR) in medical contexts has the potential to save time, cut costs, increase report accuracy, and reduce physician burnout. However, the healthcare industry has been slower to adopt this technology, in part due to the importance of avoiding medically-relevant transcription mistakes. In this work, we present the Clinical BERTScore (CBERTScore), an ASR metric that penalizes clinically-relevant mistakes more than others. We demonstrate that this metric more closely aligns with clinician preferences on medical sentences as compared to other metrics (WER, BLUE, METEOR, etc), sometimes by wide margins. We collect a benchmark of 18 clinician preferences on 149 realistic medical sentences called the Clinician Transcript Preference benchmark (CTP) and make it publicly available for the community to further develop clinically-aware ASR metrics. To our knowledge, this is the first public dataset of its kind. We demonstrate that CBERTScore more closely matches what clinicians prefer.
title Clinical BERTScore: An Improved Measure of Automatic Speech Recognition Performance in Clinical Settings
topic Audio and Speech Processing
Computation and Language
Machine Learning
Sound
url https://arxiv.org/abs/2303.05737