Is ChatGPT a Good Sentiment Analyzer? A Preliminary Study

Fuente: arXiv
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Auteurs principaux: Wang, Zengzhi, Xie, Qiming, Feng, Yi, Ding, Zixiang, Yang, Zinong, Xia, Rui
Format: Preprint
Publié: 2023
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author Wang, Zengzhi
Xie, Qiming
Feng, Yi
Ding, Zixiang
Yang, Zinong
Xia, Rui
author_facet Wang, Zengzhi
Xie, Qiming
Feng, Yi
Ding, Zixiang
Yang, Zinong
Xia, Rui
contents Recently, ChatGPT has drawn great attention from both the research community and the public. We are particularly interested in whether it can serve as a universal sentiment analyzer. To this end, in this work, we provide a preliminary evaluation of ChatGPT on the understanding of \emph{opinions}, \emph{sentiments}, and \emph{emotions} contained in the text. Specifically, we evaluate it in three settings, including \emph{standard} evaluation, \emph{polarity shift} evaluation and \emph{open-domain} evaluation. We conduct an evaluation on 7 representative sentiment analysis tasks covering 17 benchmark datasets and compare ChatGPT with fine-tuned BERT and corresponding state-of-the-art (SOTA) models on them. We also attempt several popular prompting techniques to elicit the ability further. Moreover, we conduct human evaluation and present some qualitative case studies to gain a deep comprehension of its sentiment analysis capabilities.
format Preprint
id arxiv_https___arxiv_org_abs_2304_04339
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Is ChatGPT a Good Sentiment Analyzer? A Preliminary Study
Wang, Zengzhi
Xie, Qiming
Feng, Yi
Ding, Zixiang
Yang, Zinong
Xia, Rui
Computation and Language
Artificial Intelligence
Recently, ChatGPT has drawn great attention from both the research community and the public. We are particularly interested in whether it can serve as a universal sentiment analyzer. To this end, in this work, we provide a preliminary evaluation of ChatGPT on the understanding of \emph{opinions}, \emph{sentiments}, and \emph{emotions} contained in the text. Specifically, we evaluate it in three settings, including \emph{standard} evaluation, \emph{polarity shift} evaluation and \emph{open-domain} evaluation. We conduct an evaluation on 7 representative sentiment analysis tasks covering 17 benchmark datasets and compare ChatGPT with fine-tuned BERT and corresponding state-of-the-art (SOTA) models on them. We also attempt several popular prompting techniques to elicit the ability further. Moreover, we conduct human evaluation and present some qualitative case studies to gain a deep comprehension of its sentiment analysis capabilities.
title Is ChatGPT a Good Sentiment Analyzer? A Preliminary Study
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2304.04339