Learning Personalized Decision Support Policies

Fuente: arXiv
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Autori principali: Bhatt, Umang, Chen, Valerie, Collins, Katherine M., Kamalaruban, Parameswaran, Kallina, Emma, Weller, Adrian, Talwalkar, Ameet
Natura: Preprint
Pubblicazione: 2023
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author Bhatt, Umang
Chen, Valerie
Collins, Katherine M.
Kamalaruban, Parameswaran
Kallina, Emma
Weller, Adrian
Talwalkar, Ameet
author_facet Bhatt, Umang
Chen, Valerie
Collins, Katherine M.
Kamalaruban, Parameswaran
Kallina, Emma
Weller, Adrian
Talwalkar, Ameet
contents Individual human decision-makers may benefit from different forms of support to improve decision outcomes, but when each form of support will yield better outcomes? In this work, we posit that personalizing access to decision support tools can be an effective mechanism for instantiating the appropriate use of AI assistance. Specifically, we propose the general problem of learning a decision support policy that, for a given input, chooses which form of support to provide to decision-makers for whom we initially have no prior information. We develop $\texttt{Modiste}$, an interactive tool to learn personalized decision support policies. $\texttt{Modiste}$ leverages stochastic contextual bandit techniques to personalize a decision support policy for each decision-maker and supports extensions to the multi-objective setting to account for auxiliary objectives like the cost of support. We find that personalized policies outperform offline policies, and, in the cost-aware setting, reduce the incurred cost with minimal degradation to performance. Our experiments include various realistic forms of support (e.g., expert consensus and predictions from a large language model) on vision and language tasks. Our human subject experiments validate our computational experiments, demonstrating that personalization can yield benefits in practice for real users, who interact with $\texttt{Modiste}$.
format Preprint
id arxiv_https___arxiv_org_abs_2304_06701
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Learning Personalized Decision Support Policies
Bhatt, Umang
Chen, Valerie
Collins, Katherine M.
Kamalaruban, Parameswaran
Kallina, Emma
Weller, Adrian
Talwalkar, Ameet
Machine Learning
Artificial Intelligence
Computers and Society
Human-Computer Interaction
Individual human decision-makers may benefit from different forms of support to improve decision outcomes, but when each form of support will yield better outcomes? In this work, we posit that personalizing access to decision support tools can be an effective mechanism for instantiating the appropriate use of AI assistance. Specifically, we propose the general problem of learning a decision support policy that, for a given input, chooses which form of support to provide to decision-makers for whom we initially have no prior information. We develop $\texttt{Modiste}$, an interactive tool to learn personalized decision support policies. $\texttt{Modiste}$ leverages stochastic contextual bandit techniques to personalize a decision support policy for each decision-maker and supports extensions to the multi-objective setting to account for auxiliary objectives like the cost of support. We find that personalized policies outperform offline policies, and, in the cost-aware setting, reduce the incurred cost with minimal degradation to performance. Our experiments include various realistic forms of support (e.g., expert consensus and predictions from a large language model) on vision and language tasks. Our human subject experiments validate our computational experiments, demonstrating that personalization can yield benefits in practice for real users, who interact with $\texttt{Modiste}$.
title Learning Personalized Decision Support Policies
topic Machine Learning
Artificial Intelligence
Computers and Society
Human-Computer Interaction
url https://arxiv.org/abs/2304.06701