Along the Margins: Marginalized Communities' Ethical Concerns about Social Platforms

Fuente: arXiv
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Autores principales: Olson, Lauren, Guzmán, Emitzá, Kunneman, Florian
Formato: Preprint
Publicado: 2023
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author Olson, Lauren
Guzmán, Emitzá
Kunneman, Florian
author_facet Olson, Lauren
Guzmán, Emitzá
Kunneman, Florian
contents In this paper, we identified marginalized communities' ethical concerns about social platforms. We performed this identification because recent platform malfeasance indicates that software teams prioritize shareholder concerns over user concerns. Additionally, these platform shortcomings often have devastating effects on marginalized populations. We first scraped 586 marginalized communities' subreddits, aggregated a dataset of their social platform mentions and manually annotated mentions of ethical concerns in these data. We subsequently analyzed trends in the manually annotated data and tested the extent to which ethical concerns can be automatically classified by means of natural language processing (NLP). We found that marginalized communities' ethical concerns predominantly revolve around discrimination and misrepresentation, and reveal deficiencies in current software development practices. As such, researchers and developers could use our work to further investigate these concerns and rectify current software flaws.
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id arxiv_https___arxiv_org_abs_2304_08882
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Along the Margins: Marginalized Communities' Ethical Concerns about Social Platforms
Olson, Lauren
Guzmán, Emitzá
Kunneman, Florian
Software Engineering
In this paper, we identified marginalized communities' ethical concerns about social platforms. We performed this identification because recent platform malfeasance indicates that software teams prioritize shareholder concerns over user concerns. Additionally, these platform shortcomings often have devastating effects on marginalized populations. We first scraped 586 marginalized communities' subreddits, aggregated a dataset of their social platform mentions and manually annotated mentions of ethical concerns in these data. We subsequently analyzed trends in the manually annotated data and tested the extent to which ethical concerns can be automatically classified by means of natural language processing (NLP). We found that marginalized communities' ethical concerns predominantly revolve around discrimination and misrepresentation, and reveal deficiencies in current software development practices. As such, researchers and developers could use our work to further investigate these concerns and rectify current software flaws.
title Along the Margins: Marginalized Communities' Ethical Concerns about Social Platforms
topic Software Engineering
url https://arxiv.org/abs/2304.08882