Continual Dialogue State Tracking via Example-Guided Question Answering

Fuente: arXiv
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Main Authors: Cho, Hyundong, Madotto, Andrea, Lin, Zhaojiang, Chandu, Khyathi Raghavi, Kottur, Satwik, Xu, Jing, May, Jonathan, Sankar, Chinnadhurai
Format: Preprint
Published: 2023
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author Cho, Hyundong
Madotto, Andrea
Lin, Zhaojiang
Chandu, Khyathi Raghavi
Kottur, Satwik
Xu, Jing
May, Jonathan
Sankar, Chinnadhurai
author_facet Cho, Hyundong
Madotto, Andrea
Lin, Zhaojiang
Chandu, Khyathi Raghavi
Kottur, Satwik
Xu, Jing
May, Jonathan
Sankar, Chinnadhurai
contents Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that dialogue state tracking (DST), a crucial component of dialogue systems that estimates the user's goal as a conversation proceeds, is a simple natural language understanding task, we propose reformulating it as a bundle of granular example-guided question answering tasks to minimize the task shift between services and thus benefit continual learning. Our approach alleviates service-specific memorization and teaches a model to contextualize the given question and example to extract the necessary information from the conversation. We find that a model with just 60M parameters can achieve a significant boost by learning to learn from in-context examples retrieved by a retriever trained to identify turns with similar dialogue state changes. Combining our method with dialogue-level memory replay, our approach attains state of the art performance on DST continual learning metrics without relying on any complex regularization or parameter expansion methods.
format Preprint
id arxiv_https___arxiv_org_abs_2305_13721
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Continual Dialogue State Tracking via Example-Guided Question Answering
Cho, Hyundong
Madotto, Andrea
Lin, Zhaojiang
Chandu, Khyathi Raghavi
Kottur, Satwik
Xu, Jing
May, Jonathan
Sankar, Chinnadhurai
Computation and Language
Artificial Intelligence
Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that dialogue state tracking (DST), a crucial component of dialogue systems that estimates the user's goal as a conversation proceeds, is a simple natural language understanding task, we propose reformulating it as a bundle of granular example-guided question answering tasks to minimize the task shift between services and thus benefit continual learning. Our approach alleviates service-specific memorization and teaches a model to contextualize the given question and example to extract the necessary information from the conversation. We find that a model with just 60M parameters can achieve a significant boost by learning to learn from in-context examples retrieved by a retriever trained to identify turns with similar dialogue state changes. Combining our method with dialogue-level memory replay, our approach attains state of the art performance on DST continual learning metrics without relying on any complex regularization or parameter expansion methods.
title Continual Dialogue State Tracking via Example-Guided Question Answering
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2305.13721