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Main Authors: Lin, Jessy, Tomlin, Nicholas, Andreas, Jacob, Eisner, Jason
Format: Preprint
Published: 2023
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Online Access:https://arxiv.org/abs/2305.20076
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author Lin, Jessy
Tomlin, Nicholas
Andreas, Jacob
Eisner, Jason
author_facet Lin, Jessy
Tomlin, Nicholas
Andreas, Jacob
Eisner, Jason
contents We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize three domains in which users face everyday decisions: (1) choosing an assignment of reviewers to conference papers, (2) planning a multi-step itinerary in a city, and (3) negotiating travel plans for a group of friends. In each of these settings, AI assistants and users have disparate abilities that they must combine to arrive at the best decision: assistants can access and process large amounts of information, while users have preferences and constraints external to the system. For each task, we build a dialogue environment where agents receive a reward based on the quality of the final decision they reach. We evaluate LMs in self-play and in collaboration with humans and find that they fall short compared to human assistants, achieving much lower rewards despite engaging in longer dialogues. We highlight a number of challenges models face in decision-oriented dialogues, ranging from goal-directed behavior to reasoning and optimization, and release our environments as a testbed for future work.
format Preprint
id arxiv_https___arxiv_org_abs_2305_20076
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Decision-Oriented Dialogue for Human-AI Collaboration
Lin, Jessy
Tomlin, Nicholas
Andreas, Jacob
Eisner, Jason
Computation and Language
Artificial Intelligence
We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize three domains in which users face everyday decisions: (1) choosing an assignment of reviewers to conference papers, (2) planning a multi-step itinerary in a city, and (3) negotiating travel plans for a group of friends. In each of these settings, AI assistants and users have disparate abilities that they must combine to arrive at the best decision: assistants can access and process large amounts of information, while users have preferences and constraints external to the system. For each task, we build a dialogue environment where agents receive a reward based on the quality of the final decision they reach. We evaluate LMs in self-play and in collaboration with humans and find that they fall short compared to human assistants, achieving much lower rewards despite engaging in longer dialogues. We highlight a number of challenges models face in decision-oriented dialogues, ranging from goal-directed behavior to reasoning and optimization, and release our environments as a testbed for future work.
title Decision-Oriented Dialogue for Human-AI Collaboration
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2305.20076