Knowledge Enhanced Multi-Domain Recommendations in an AI Assistant Application

Fuente: arXiv
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Autori principali: Markowitz, Elan, Jiang, Ziyan, Yang, Fan, Fan, Xing, Chen, Tony, Steeg, Greg Ver, Galstyan, Aram
Natura: Preprint
Pubblicazione: 2023
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author Markowitz, Elan
Jiang, Ziyan
Yang, Fan
Fan, Xing
Chen, Tony
Steeg, Greg Ver
Galstyan, Aram
author_facet Markowitz, Elan
Jiang, Ziyan
Yang, Fan
Fan, Xing
Chen, Tony
Steeg, Greg Ver
Galstyan, Aram
contents This work explores unifying knowledge enhanced recommendation with multi-domain recommendation systems in a conversational AI assistant application. Multi-domain recommendation leverages users' interactions in previous domains to improve recommendations in a new one. Knowledge graph enhancement seeks to use external knowledge graphs to improve recommendations within a single domain. Both research threads incorporate related information to improve the recommendation task. We propose to unify these approaches: using information from interactions in other domains as well as external knowledge graphs to make predictions in a new domain that would not be possible with either information source alone. We develop a new model and demonstrate the additive benefit of these approaches on a dataset derived from millions of users' queries for content across three domains (videos, music, and books) in a live virtual assistant application. We demonstrate significant improvement on overall recommendations as well as on recommendations for new users of a domain.
format Preprint
id arxiv_https___arxiv_org_abs_2306_06302
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Knowledge Enhanced Multi-Domain Recommendations in an AI Assistant Application
Markowitz, Elan
Jiang, Ziyan
Yang, Fan
Fan, Xing
Chen, Tony
Steeg, Greg Ver
Galstyan, Aram
Information Retrieval
Machine Learning
This work explores unifying knowledge enhanced recommendation with multi-domain recommendation systems in a conversational AI assistant application. Multi-domain recommendation leverages users' interactions in previous domains to improve recommendations in a new one. Knowledge graph enhancement seeks to use external knowledge graphs to improve recommendations within a single domain. Both research threads incorporate related information to improve the recommendation task. We propose to unify these approaches: using information from interactions in other domains as well as external knowledge graphs to make predictions in a new domain that would not be possible with either information source alone. We develop a new model and demonstrate the additive benefit of these approaches on a dataset derived from millions of users' queries for content across three domains (videos, music, and books) in a live virtual assistant application. We demonstrate significant improvement on overall recommendations as well as on recommendations for new users of a domain.
title Knowledge Enhanced Multi-Domain Recommendations in an AI Assistant Application
topic Information Retrieval
Machine Learning
url https://arxiv.org/abs/2306.06302