What Could a Social Mediator Robot Do? Lessons from Real-World Mediation Scenarios

Fuente: arXiv
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Main Authors: Weisswange, Thomas H., Javed, Hifza, Dietrich, Manuel, Pham, Tuan Vu, Parreira, Maria Teresa, Sack, Michael, Jamali, Nawid
Format: Preprint
Published: 2023
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author Weisswange, Thomas H.
Javed, Hifza
Dietrich, Manuel
Pham, Tuan Vu
Parreira, Maria Teresa
Sack, Michael
Jamali, Nawid
author_facet Weisswange, Thomas H.
Javed, Hifza
Dietrich, Manuel
Pham, Tuan Vu
Parreira, Maria Teresa
Sack, Michael
Jamali, Nawid
contents The use of social robots as instruments for social mediation has been gaining traction in the field of Human-Robot Interaction (HRI). So far, the design of such robots and their behaviors is often driven by technological platforms and experimental setups in controlled laboratory environments. To address complex social relationships in the real world, it is crucial to consider the actual needs and consequences of the situations found therein. This includes understanding when a mediator is necessary, what specific role such a robot could play, and how it moderates human social dynamics. In this paper, we discuss six relevant roles for robotic mediators that we identified by investigating a collection of videos showing realistic group situations. We further discuss mediation behaviors and target measures to evaluate the success of such interventions. We hope that our findings can inspire future research on robot-assisted social mediation by highlighting a wider set of mediation applications than those found in prior studies. Specifically, we aim to inform the categorization and selection of interaction scenarios that reflect real situations, where a mediation robot can have a positive and meaningful impact on group dynamics.
format Preprint
id arxiv_https___arxiv_org_abs_2306_17379
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle What Could a Social Mediator Robot Do? Lessons from Real-World Mediation Scenarios
Weisswange, Thomas H.
Javed, Hifza
Dietrich, Manuel
Pham, Tuan Vu
Parreira, Maria Teresa
Sack, Michael
Jamali, Nawid
Robotics
Human-Computer Interaction
The use of social robots as instruments for social mediation has been gaining traction in the field of Human-Robot Interaction (HRI). So far, the design of such robots and their behaviors is often driven by technological platforms and experimental setups in controlled laboratory environments. To address complex social relationships in the real world, it is crucial to consider the actual needs and consequences of the situations found therein. This includes understanding when a mediator is necessary, what specific role such a robot could play, and how it moderates human social dynamics. In this paper, we discuss six relevant roles for robotic mediators that we identified by investigating a collection of videos showing realistic group situations. We further discuss mediation behaviors and target measures to evaluate the success of such interventions. We hope that our findings can inspire future research on robot-assisted social mediation by highlighting a wider set of mediation applications than those found in prior studies. Specifically, we aim to inform the categorization and selection of interaction scenarios that reflect real situations, where a mediation robot can have a positive and meaningful impact on group dynamics.
title What Could a Social Mediator Robot Do? Lessons from Real-World Mediation Scenarios
topic Robotics
Human-Computer Interaction
url https://arxiv.org/abs/2306.17379