PSentScore: Evaluating Sentiment Polarity in Dialogue Summarization

Fuente: arXiv
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Hauptverfasser: Zhou, Yongxin, Ringeval, Fabien, Portet, François
Format: Preprint
Veröffentlicht: 2023
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author Zhou, Yongxin
Ringeval, Fabien
Portet, François
author_facet Zhou, Yongxin
Ringeval, Fabien
Portet, François
contents Automatic dialogue summarization is a well-established task with the goal of distilling the most crucial information from human conversations into concise textual summaries. However, most existing research has predominantly focused on summarizing factual information, neglecting the affective content, which can hold valuable insights for analyzing, monitoring, or facilitating human interactions. In this paper, we introduce and assess a set of measures PSentScore, aimed at quantifying the preservation of affective content in dialogue summaries. Our findings indicate that state-of-the-art summarization models do not preserve well the affective content within their summaries. Moreover, we demonstrate that a careful selection of the training set for dialogue samples can lead to improved preservation of affective content in the generated summaries, albeit with a minor reduction in content-related metrics.
format Preprint
id arxiv_https___arxiv_org_abs_2307_12371
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle PSentScore: Evaluating Sentiment Polarity in Dialogue Summarization
Zhou, Yongxin
Ringeval, Fabien
Portet, François
Computation and Language
Automatic dialogue summarization is a well-established task with the goal of distilling the most crucial information from human conversations into concise textual summaries. However, most existing research has predominantly focused on summarizing factual information, neglecting the affective content, which can hold valuable insights for analyzing, monitoring, or facilitating human interactions. In this paper, we introduce and assess a set of measures PSentScore, aimed at quantifying the preservation of affective content in dialogue summaries. Our findings indicate that state-of-the-art summarization models do not preserve well the affective content within their summaries. Moreover, we demonstrate that a careful selection of the training set for dialogue samples can lead to improved preservation of affective content in the generated summaries, albeit with a minor reduction in content-related metrics.
title PSentScore: Evaluating Sentiment Polarity in Dialogue Summarization
topic Computation and Language
url https://arxiv.org/abs/2307.12371