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Main Authors: Donoso-Guzmán, Ivania, Ooge, Jeroen, Parra, Denis, Verbert, Katrien
Format: Preprint
Published: 2023
Subjects:
Online Access:https://arxiv.org/abs/2308.06274
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author Donoso-Guzmán, Ivania
Ooge, Jeroen
Parra, Denis
Verbert, Katrien
author_facet Donoso-Guzmán, Ivania
Ooge, Jeroen
Parra, Denis
Verbert, Katrien
contents While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures do not assess XAI methods holistically in the sense that they do not treat explanations' effects on humans as a complex user experience. To tackle this challenge, we propose to adapt the User-Centric Evaluation Framework used in recommender systems: we integrate explanation aspects, summarise explanation properties, indicate relations between them, and categorise metrics that measure these properties. With this comprehensive evaluation framework, we hope to contribute to the human-centred standardisation of XAI evaluation.
format Preprint
id arxiv_https___arxiv_org_abs_2308_06274
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Towards a Comprehensive Human-Centred Evaluation Framework for Explainable AI
Donoso-Guzmán, Ivania
Ooge, Jeroen
Parra, Denis
Verbert, Katrien
Human-Computer Interaction
Artificial Intelligence
While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures do not assess XAI methods holistically in the sense that they do not treat explanations' effects on humans as a complex user experience. To tackle this challenge, we propose to adapt the User-Centric Evaluation Framework used in recommender systems: we integrate explanation aspects, summarise explanation properties, indicate relations between them, and categorise metrics that measure these properties. With this comprehensive evaluation framework, we hope to contribute to the human-centred standardisation of XAI evaluation.
title Towards a Comprehensive Human-Centred Evaluation Framework for Explainable AI
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2308.06274