"Mango Mango, How to Let The Lettuce Dry Without A Spinner?": Exploring User Perceptions of Using An LLM-Based Conversational Assistant Toward Cooking Partner
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arXiv
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| Main Authors: | , , , , , , , |
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| Format: | Preprint |
| Published: |
2023
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| _version_ | 1866915432748810240 |
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| author | Chan, Szeyi Li, Jiachen Yao, Bingsheng Mahmood, Amama Huang, Chien-Ming Jimison, Holly Mynatt, Elizabeth D Wang, Dakuo |
| author_facet | Chan, Szeyi Li, Jiachen Yao, Bingsheng Mahmood, Amama Huang, Chien-Ming Jimison, Holly Mynatt, Elizabeth D Wang, Dakuo |
| contents | The rapid advancement of Large Language Models (LLMs) has created numerous potentials for integration with conversational assistants (CAs) assisting people in their daily tasks, particularly due to their extensive flexibility. However, users' real-world experiences interacting with these assistants remain unexplored. In this research, we chose cooking, a complex daily task, as a scenario to explore people's successful and unsatisfactory experiences while receiving assistance from an LLM-based CA, Mango Mango. We discovered that participants value the system's ability to offer customized instructions based on context, provide extensive information beyond the recipe, and assist them in dynamic task planning. However, users expect the system to be more adaptive to oral conversation and provide more suggestive responses to keep them actively involved. Recognizing that users began treating our LLM-CA as a personal assistant or even a partner rather than just a recipe-reading tool, we propose five design considerations for future development. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2310_05853 |
| institution | arXiv |
| publishDate | 2023 |
| record_format | arxiv |
| spellingShingle | "Mango Mango, How to Let The Lettuce Dry Without A Spinner?": Exploring User Perceptions of Using An LLM-Based Conversational Assistant Toward Cooking Partner Chan, Szeyi Li, Jiachen Yao, Bingsheng Mahmood, Amama Huang, Chien-Ming Jimison, Holly Mynatt, Elizabeth D Wang, Dakuo Human-Computer Interaction The rapid advancement of Large Language Models (LLMs) has created numerous potentials for integration with conversational assistants (CAs) assisting people in their daily tasks, particularly due to their extensive flexibility. However, users' real-world experiences interacting with these assistants remain unexplored. In this research, we chose cooking, a complex daily task, as a scenario to explore people's successful and unsatisfactory experiences while receiving assistance from an LLM-based CA, Mango Mango. We discovered that participants value the system's ability to offer customized instructions based on context, provide extensive information beyond the recipe, and assist them in dynamic task planning. However, users expect the system to be more adaptive to oral conversation and provide more suggestive responses to keep them actively involved. Recognizing that users began treating our LLM-CA as a personal assistant or even a partner rather than just a recipe-reading tool, we propose five design considerations for future development. |
| title | "Mango Mango, How to Let The Lettuce Dry Without A Spinner?": Exploring User Perceptions of Using An LLM-Based Conversational Assistant Toward Cooking Partner |
| topic | Human-Computer Interaction |
| url | https://arxiv.org/abs/2310.05853 |