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Autori principali: Zhang, Qiping, Tsoi, Nathan, Nagib, Mofeed, Choi, Booyeon, Tan, Jie, Chiang, Hao-Tien Lewis, Vázquez, Marynel
Natura: Preprint
Pubblicazione: 2023
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Accesso online:https://arxiv.org/abs/2310.11590
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author Zhang, Qiping
Tsoi, Nathan
Nagib, Mofeed
Choi, Booyeon
Tan, Jie
Chiang, Hao-Tien Lewis
Vázquez, Marynel
author_facet Zhang, Qiping
Tsoi, Nathan
Nagib, Mofeed
Choi, Booyeon
Tan, Jie
Chiang, Hao-Tien Lewis
Vázquez, Marynel
contents Understanding human perceptions of robot performance is crucial for designing socially intelligent robots that can adapt to human expectations. Current approaches often rely on surveys, which can disrupt ongoing human-robot interactions. As an alternative, we explore predicting people's perceptions of robot performance using non-verbal behavioral cues and machine learning techniques. We contribute the SEAN TOGETHER Dataset consisting of observations of an interaction between a person and a mobile robot in Virtual Reality, together with perceptions of robot performance provided by users on a 5-point scale. We then analyze how well humans and supervised learning techniques can predict perceived robot performance based on different observation types (like facial expression and spatial behavior features). Our results suggest that facial expressions alone provide useful information, but in the navigation scenarios that we considered, reasoning about spatial features in context is critical for the prediction task. Also, supervised learning techniques outperformed humans' predictions in most cases. Further, when predicting robot performance as a binary classification task on unseen users' data, the F1-Score of machine learning models more than doubled that of predictions on a 5-point scale. This suggested good generalization capabilities, particularly in identifying performance directionality over exact ratings. Based on these findings, we conducted a real-world demonstration where a mobile robot uses a machine learning model to predict how a human who follows it perceives it. Finally, we discuss the implications of our results for implementing these supervised learning models in real-world navigation. Our work paves the path to automatically enhancing robot behavior based on observations of users and inferences about their perceptions of a robot.
format Preprint
id arxiv_https___arxiv_org_abs_2310_11590
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Predicting Human Perceptions of Robot Performance During Navigation Tasks
Zhang, Qiping
Tsoi, Nathan
Nagib, Mofeed
Choi, Booyeon
Tan, Jie
Chiang, Hao-Tien Lewis
Vázquez, Marynel
Robotics
Machine Learning
Understanding human perceptions of robot performance is crucial for designing socially intelligent robots that can adapt to human expectations. Current approaches often rely on surveys, which can disrupt ongoing human-robot interactions. As an alternative, we explore predicting people's perceptions of robot performance using non-verbal behavioral cues and machine learning techniques. We contribute the SEAN TOGETHER Dataset consisting of observations of an interaction between a person and a mobile robot in Virtual Reality, together with perceptions of robot performance provided by users on a 5-point scale. We then analyze how well humans and supervised learning techniques can predict perceived robot performance based on different observation types (like facial expression and spatial behavior features). Our results suggest that facial expressions alone provide useful information, but in the navigation scenarios that we considered, reasoning about spatial features in context is critical for the prediction task. Also, supervised learning techniques outperformed humans' predictions in most cases. Further, when predicting robot performance as a binary classification task on unseen users' data, the F1-Score of machine learning models more than doubled that of predictions on a 5-point scale. This suggested good generalization capabilities, particularly in identifying performance directionality over exact ratings. Based on these findings, we conducted a real-world demonstration where a mobile robot uses a machine learning model to predict how a human who follows it perceives it. Finally, we discuss the implications of our results for implementing these supervised learning models in real-world navigation. Our work paves the path to automatically enhancing robot behavior based on observations of users and inferences about their perceptions of a robot.
title Predicting Human Perceptions of Robot Performance During Navigation Tasks
topic Robotics
Machine Learning
url https://arxiv.org/abs/2310.11590