Plug-and-Play Policy Planner for Large Language Model Powered Dialogue Agents

Fuente: arXiv
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Main Authors: Deng, Yang, Zhang, Wenxuan, Lam, Wai, Ng, See-Kiong, Chua, Tat-Seng
Format: Preprint
Published: 2023
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author Deng, Yang
Zhang, Wenxuan
Lam, Wai
Ng, See-Kiong
Chua, Tat-Seng
author_facet Deng, Yang
Zhang, Wenxuan
Lam, Wai
Ng, See-Kiong
Chua, Tat-Seng
contents Proactive dialogues serve as a practical yet challenging dialogue problem in the era of large language models (LLMs), where the dialogue policy planning is the key to improving the proactivity of LLMs. Most existing studies enable the dialogue policy planning of LLMs using various prompting schemes or iteratively enhance this capability in handling the given case with verbal AI feedback. However, these approaches are either bounded by the policy planning capability of the frozen LLMs or hard to be transferred to new cases. In this work, we introduce a new dialogue policy planning paradigm to strategize LLMs for proactive dialogue problems with a tunable language model plug-in as a plug-and-play dialogue policy planner, named PPDPP. Specifically, we develop a novel training framework to facilitate supervised fine-tuning over available human-annotated data as well as reinforcement learning from goal-oriented AI feedback with dynamic interaction data collected by the LLM-based self-play simulation. In this manner, the LLM-powered dialogue agent can not only be generalized to different cases after the training, but also be applicable to different applications by just substituting the learned plug-in. In addition, we propose to evaluate the policy planning capability of dialogue systems under the interactive setting. Experimental results demonstrate that PPDPP consistently and substantially outperforms existing approaches on three different proactive dialogue applications, including negotiation, emotional support, and tutoring dialogues.
format Preprint
id arxiv_https___arxiv_org_abs_2311_00262
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Plug-and-Play Policy Planner for Large Language Model Powered Dialogue Agents
Deng, Yang
Zhang, Wenxuan
Lam, Wai
Ng, See-Kiong
Chua, Tat-Seng
Computation and Language
Artificial Intelligence
Proactive dialogues serve as a practical yet challenging dialogue problem in the era of large language models (LLMs), where the dialogue policy planning is the key to improving the proactivity of LLMs. Most existing studies enable the dialogue policy planning of LLMs using various prompting schemes or iteratively enhance this capability in handling the given case with verbal AI feedback. However, these approaches are either bounded by the policy planning capability of the frozen LLMs or hard to be transferred to new cases. In this work, we introduce a new dialogue policy planning paradigm to strategize LLMs for proactive dialogue problems with a tunable language model plug-in as a plug-and-play dialogue policy planner, named PPDPP. Specifically, we develop a novel training framework to facilitate supervised fine-tuning over available human-annotated data as well as reinforcement learning from goal-oriented AI feedback with dynamic interaction data collected by the LLM-based self-play simulation. In this manner, the LLM-powered dialogue agent can not only be generalized to different cases after the training, but also be applicable to different applications by just substituting the learned plug-in. In addition, we propose to evaluate the policy planning capability of dialogue systems under the interactive setting. Experimental results demonstrate that PPDPP consistently and substantially outperforms existing approaches on three different proactive dialogue applications, including negotiation, emotional support, and tutoring dialogues.
title Plug-and-Play Policy Planner for Large Language Model Powered Dialogue Agents
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2311.00262