Knowledge-Augmented Large Language Models for Personalized Contextual Query Suggestion

Fuente: arXiv
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Auteurs principaux: Baek, Jinheon, Chandrasekaran, Nirupama, Cucerzan, Silviu, herring, Allen, Jauhar, Sujay Kumar
Format: Preprint
Publié: 2023
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author Baek, Jinheon
Chandrasekaran, Nirupama
Cucerzan, Silviu
herring, Allen
Jauhar, Sujay Kumar
author_facet Baek, Jinheon
Chandrasekaran, Nirupama
Cucerzan, Silviu
herring, Allen
Jauhar, Sujay Kumar
contents Large Language Models (LLMs) excel at tackling various natural language tasks. However, due to the significant costs involved in re-training or fine-tuning them, they remain largely static and difficult to personalize. Nevertheless, a variety of applications could benefit from generations that are tailored to users' preferences, goals, and knowledge. Among them is web search, where knowing what a user is trying to accomplish, what they care about, and what they know can lead to improved search experiences. In this work, we propose a novel and general approach that augments an LLM with relevant context from users' interaction histories with a search engine in order to personalize its outputs. Specifically, we construct an entity-centric knowledge store for each user based on their search and browsing activities on the web, which is then leveraged to provide contextually relevant LLM prompt augmentations. This knowledge store is light-weight, since it only produces user-specific aggregate projections of interests and knowledge onto public knowledge graphs, and leverages existing search log infrastructure, thereby mitigating the privacy, compliance, and scalability concerns associated with building deep user profiles for personalization. We validate our approach on the task of contextual query suggestion, which requires understanding not only the user's current search context but also what they historically know and care about. Through a number of experiments based on human evaluation, we show that our approach is significantly better than several other LLM-powered baselines, generating query suggestions that are contextually more relevant, personalized, and useful.
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id arxiv_https___arxiv_org_abs_2311_06318
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Knowledge-Augmented Large Language Models for Personalized Contextual Query Suggestion
Baek, Jinheon
Chandrasekaran, Nirupama
Cucerzan, Silviu
herring, Allen
Jauhar, Sujay Kumar
Information Retrieval
Artificial Intelligence
Computation and Language
Machine Learning
Large Language Models (LLMs) excel at tackling various natural language tasks. However, due to the significant costs involved in re-training or fine-tuning them, they remain largely static and difficult to personalize. Nevertheless, a variety of applications could benefit from generations that are tailored to users' preferences, goals, and knowledge. Among them is web search, where knowing what a user is trying to accomplish, what they care about, and what they know can lead to improved search experiences. In this work, we propose a novel and general approach that augments an LLM with relevant context from users' interaction histories with a search engine in order to personalize its outputs. Specifically, we construct an entity-centric knowledge store for each user based on their search and browsing activities on the web, which is then leveraged to provide contextually relevant LLM prompt augmentations. This knowledge store is light-weight, since it only produces user-specific aggregate projections of interests and knowledge onto public knowledge graphs, and leverages existing search log infrastructure, thereby mitigating the privacy, compliance, and scalability concerns associated with building deep user profiles for personalization. We validate our approach on the task of contextual query suggestion, which requires understanding not only the user's current search context but also what they historically know and care about. Through a number of experiments based on human evaluation, we show that our approach is significantly better than several other LLM-powered baselines, generating query suggestions that are contextually more relevant, personalized, and useful.
title Knowledge-Augmented Large Language Models for Personalized Contextual Query Suggestion
topic Information Retrieval
Artificial Intelligence
Computation and Language
Machine Learning
url https://arxiv.org/abs/2311.06318