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Main Authors: Kumar, Nalin, Dušek, Ondřej
Format: Preprint
Published: 2023
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Online Access:https://arxiv.org/abs/2311.09390
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author Kumar, Nalin
Dušek, Ondřej
author_facet Kumar, Nalin
Dušek, Ondřej
contents Linguistic entrainment, or alignment, represents a phenomenon where linguistic patterns employed by conversational participants converge to one another. While entrainment has been shown to produce a more natural user experience, most dialogue systems do not have any provisions for it. In this work, we introduce methods for achieving dialogue entrainment in a GPT-2-based end-to-end task-oriented dialogue system through the utilization of shared vocabulary. We experiment with training instance weighting, entrainment-specific loss, and additional conditioning to generate responses that align with the user. We demonstrate that all three approaches produce significantly better entrainment than the base, non-entrainment-optimized model, as confirmed by both automated and manual evaluation metrics.
format Preprint
id arxiv_https___arxiv_org_abs_2311_09390
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle LEEETs-Dial: Linguistic Entrainment in End-to-End Task-oriented Dialogue systems
Kumar, Nalin
Dušek, Ondřej
Computation and Language
Linguistic entrainment, or alignment, represents a phenomenon where linguistic patterns employed by conversational participants converge to one another. While entrainment has been shown to produce a more natural user experience, most dialogue systems do not have any provisions for it. In this work, we introduce methods for achieving dialogue entrainment in a GPT-2-based end-to-end task-oriented dialogue system through the utilization of shared vocabulary. We experiment with training instance weighting, entrainment-specific loss, and additional conditioning to generate responses that align with the user. We demonstrate that all three approaches produce significantly better entrainment than the base, non-entrainment-optimized model, as confirmed by both automated and manual evaluation metrics.
title LEEETs-Dial: Linguistic Entrainment in End-to-End Task-oriented Dialogue systems
topic Computation and Language
url https://arxiv.org/abs/2311.09390