Differential impact from individual versus collective misinformation tagging on the diversity of Twitter (X) information engagement and mobility

Fuente: arXiv
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Autores principales: Kim, Junsol, Wang, Zhao, Shi, Haohan, Ling, Hsin-Keng, Evans, James
Formato: Preprint
Publicado: 2023
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author Kim, Junsol
Wang, Zhao
Shi, Haohan
Ling, Hsin-Keng
Evans, James
author_facet Kim, Junsol
Wang, Zhao
Shi, Haohan
Ling, Hsin-Keng
Evans, James
contents Fears about the destabilizing impact of misinformation online have motivated individuals and platforms to respond. Individuals have increasingly challenged others' online claims with fact-checks in pursuit of a healthier information ecosystem and to break down echo chambers of self-reinforcing opinion. Using Twitter (now X) data, here we show the consequences of individual misinformation tagging: tagged posters had explored novel political information and expanded topical interests immediately prior, but being tagged caused posters to retreat into information bubbles. These unintended consequences were softened by a collective verification system for misinformation moderation. In Twitter's new feature, Community Notes, misinformation tagging was peer-reviewed by other fact-checkers before revelation to the poster. With collective misinformation tagging, posters were less likely to retreat from diverse information engagement. Detailed comparison demonstrated differences in toxicity, sentiment, readability, and delay in individual versus collective misinformation tagging messages. These findings provide evidence for differential impacts from individual versus collective moderation strategies on the diversity of information engagement and mobility across the information ecosystem.
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id arxiv_https___arxiv_org_abs_2311_11282
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Differential impact from individual versus collective misinformation tagging on the diversity of Twitter (X) information engagement and mobility
Kim, Junsol
Wang, Zhao
Shi, Haohan
Ling, Hsin-Keng
Evans, James
Computers and Society
Human-Computer Interaction
Social and Information Networks
Fears about the destabilizing impact of misinformation online have motivated individuals and platforms to respond. Individuals have increasingly challenged others' online claims with fact-checks in pursuit of a healthier information ecosystem and to break down echo chambers of self-reinforcing opinion. Using Twitter (now X) data, here we show the consequences of individual misinformation tagging: tagged posters had explored novel political information and expanded topical interests immediately prior, but being tagged caused posters to retreat into information bubbles. These unintended consequences were softened by a collective verification system for misinformation moderation. In Twitter's new feature, Community Notes, misinformation tagging was peer-reviewed by other fact-checkers before revelation to the poster. With collective misinformation tagging, posters were less likely to retreat from diverse information engagement. Detailed comparison demonstrated differences in toxicity, sentiment, readability, and delay in individual versus collective misinformation tagging messages. These findings provide evidence for differential impacts from individual versus collective moderation strategies on the diversity of information engagement and mobility across the information ecosystem.
title Differential impact from individual versus collective misinformation tagging on the diversity of Twitter (X) information engagement and mobility
topic Computers and Society
Human-Computer Interaction
Social and Information Networks
url https://arxiv.org/abs/2311.11282