Inspo: Writing with Crowds Alongside AI

Fuente: arXiv
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Bibliographic Details
Main Authors: Huang, Chieh-Yang, Gautam, Sanjana, Brooks, Shannon McClellan, Lin, Ya-Fang, Knearem, Tiffany, Huang, Ting-Hao 'Kenneth'
Format: Preprint
Published: 2023
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author Huang, Chieh-Yang
Gautam, Sanjana
Brooks, Shannon McClellan
Lin, Ya-Fang
Knearem, Tiffany
Huang, Ting-Hao 'Kenneth'
author_facet Huang, Chieh-Yang
Gautam, Sanjana
Brooks, Shannon McClellan
Lin, Ya-Fang
Knearem, Tiffany
Huang, Ting-Hao 'Kenneth'
contents The use of artificial intelligence (AI) to support creative writing has bloomed in recent years. However, it is less well understood how AI compares to on-demand human support. We explored how writers interact with both AI and crowd worker writing assistants in creative writing. We replicated the interface of the prior crowd-writing system, Heteroglossia, and developed Inspo, a text editor allowing users to request suggestions from AI models and crowd workers. In a one-week deployment study involving eight creative writers, we examined how often participants selected crowd workers when fluent AI text generators were also available. Findings showed a consistent decline in crowd worker usage, with participants favoring AI due to its faster responses and more consistent quality. We conclude with suggestions for future systems, recommending designs that account for the unique strengths and weaknesses of human versus AI assistants, strategies to address automation bias, and sociocultural views of writing.
format Preprint
id arxiv_https___arxiv_org_abs_2311_16521
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Inspo: Writing with Crowds Alongside AI
Huang, Chieh-Yang
Gautam, Sanjana
Brooks, Shannon McClellan
Lin, Ya-Fang
Knearem, Tiffany
Huang, Ting-Hao 'Kenneth'
Human-Computer Interaction
The use of artificial intelligence (AI) to support creative writing has bloomed in recent years. However, it is less well understood how AI compares to on-demand human support. We explored how writers interact with both AI and crowd worker writing assistants in creative writing. We replicated the interface of the prior crowd-writing system, Heteroglossia, and developed Inspo, a text editor allowing users to request suggestions from AI models and crowd workers. In a one-week deployment study involving eight creative writers, we examined how often participants selected crowd workers when fluent AI text generators were also available. Findings showed a consistent decline in crowd worker usage, with participants favoring AI due to its faster responses and more consistent quality. We conclude with suggestions for future systems, recommending designs that account for the unique strengths and weaknesses of human versus AI assistants, strategies to address automation bias, and sociocultural views of writing.
title Inspo: Writing with Crowds Alongside AI
topic Human-Computer Interaction
url https://arxiv.org/abs/2311.16521