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Autori principali: Kural, Müge, Gebeşçe, Ali, Chubakov, Tilek, Şahin, Gözde Gül
Natura: Preprint
Pubblicazione: 2023
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Accesso online:https://arxiv.org/abs/2312.08722
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author Kural, Müge
Gebeşçe, Ali
Chubakov, Tilek
Şahin, Gözde Gül
author_facet Kural, Müge
Gebeşçe, Ali
Chubakov, Tilek
Şahin, Gözde Gül
contents Predicting the collaboration likelihood and measuring cognitive trust to AI systems is more important than ever. To do that, previous research mostly focus solely on the model features (e.g., accuracy, confidence) and ignore the human factor. To address that, we propose several decision-making similarity measures based on divergence metrics (e.g., KL, JSD) calculated over the labels acquired from humans and a wide range of models. We conduct a user study on a textual entailment task, where the users are provided with soft labels from various models and asked to pick the closest option to them. The users are then shown the similarities/differences to their most similar model and are surveyed for their likelihood of collaboration and cognitive trust to the selected system. Finally, we qualitatively and quantitatively analyze the relation between the proposed decision-making similarity measures and the survey results. We find that people tend to collaborate with their most similar models -- measured via JSD -- yet this collaboration does not necessarily imply a similar level of cognitive trust. We release all resources related to the user study (e.g., design, outputs), models, and metrics at our repo.
format Preprint
id arxiv_https___arxiv_org_abs_2312_08722
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Quantifying Divergence for Human-AI Collaboration and Cognitive Trust
Kural, Müge
Gebeşçe, Ali
Chubakov, Tilek
Şahin, Gözde Gül
Artificial Intelligence
Predicting the collaboration likelihood and measuring cognitive trust to AI systems is more important than ever. To do that, previous research mostly focus solely on the model features (e.g., accuracy, confidence) and ignore the human factor. To address that, we propose several decision-making similarity measures based on divergence metrics (e.g., KL, JSD) calculated over the labels acquired from humans and a wide range of models. We conduct a user study on a textual entailment task, where the users are provided with soft labels from various models and asked to pick the closest option to them. The users are then shown the similarities/differences to their most similar model and are surveyed for their likelihood of collaboration and cognitive trust to the selected system. Finally, we qualitatively and quantitatively analyze the relation between the proposed decision-making similarity measures and the survey results. We find that people tend to collaborate with their most similar models -- measured via JSD -- yet this collaboration does not necessarily imply a similar level of cognitive trust. We release all resources related to the user study (e.g., design, outputs), models, and metrics at our repo.
title Quantifying Divergence for Human-AI Collaboration and Cognitive Trust
topic Artificial Intelligence
url https://arxiv.org/abs/2312.08722