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Hauptverfasser: Chen, Can, Liu, Hao, Liu, Zeming, Liu, Xue, Dou, Dejing
Format: Preprint
Veröffentlicht: 2023
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Online-Zugang:https://arxiv.org/abs/2401.00272
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author Chen, Can
Liu, Hao
Liu, Zeming
Liu, Xue
Dou, Dejing
author_facet Chen, Can
Liu, Hao
Liu, Zeming
Liu, Xue
Dou, Dejing
contents Proactively and naturally guiding the dialog from the non-recommendation context (e.g., Chit-chat) to the recommendation scenario (e.g., Music) is crucial for the Conversational Recommender System (CRS). Prior studies mainly focus on planning the next dialog goal~(e.g., chat on a movie star) conditioned on the previous dialog. However, we find the dialog goals can be simultaneously observed at different levels, which can be utilized to improve CRS. In this paper, we propose Dual-space Hierarchical Learning (DHL) to leverage multi-level goal sequences and their hierarchical relationships for conversational recommendation. Specifically, we exploit multi-level goal sequences from both the representation space and the optimization space. In the representation space, we propose the hierarchical representation learning where a cross attention module derives mutually enhanced multi-level goal representations. In the optimization space, we devise the hierarchical weight learning to reweight lower-level goal sequences, and introduce bi-level optimization for stable update. Additionally, we propose a soft labeling strategy to guide optimization gradually. Experiments on two real-world datasets verify the effectiveness of our approach. Code and data are available here.
format Preprint
id arxiv_https___arxiv_org_abs_2401_00272
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Dual-space Hierarchical Learning for Goal-guided Conversational Recommendation
Chen, Can
Liu, Hao
Liu, Zeming
Liu, Xue
Dou, Dejing
Information Retrieval
Proactively and naturally guiding the dialog from the non-recommendation context (e.g., Chit-chat) to the recommendation scenario (e.g., Music) is crucial for the Conversational Recommender System (CRS). Prior studies mainly focus on planning the next dialog goal~(e.g., chat on a movie star) conditioned on the previous dialog. However, we find the dialog goals can be simultaneously observed at different levels, which can be utilized to improve CRS. In this paper, we propose Dual-space Hierarchical Learning (DHL) to leverage multi-level goal sequences and their hierarchical relationships for conversational recommendation. Specifically, we exploit multi-level goal sequences from both the representation space and the optimization space. In the representation space, we propose the hierarchical representation learning where a cross attention module derives mutually enhanced multi-level goal representations. In the optimization space, we devise the hierarchical weight learning to reweight lower-level goal sequences, and introduce bi-level optimization for stable update. Additionally, we propose a soft labeling strategy to guide optimization gradually. Experiments on two real-world datasets verify the effectiveness of our approach. Code and data are available here.
title Dual-space Hierarchical Learning for Goal-guided Conversational Recommendation
topic Information Retrieval
url https://arxiv.org/abs/2401.00272