Teaching Digital Accessibility to Industry Professionals using the Community of Practice Framework: An Experience Report

Fuente: arXiv
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Autori principali: PD, Parthasarathy, Joshi, Swaroop
Natura: Preprint
Pubblicazione: 2023
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author PD, Parthasarathy
Joshi, Swaroop
author_facet PD, Parthasarathy
Joshi, Swaroop
contents Despite recent initiatives aimed at improving accessibility, the field of digital accessibility remains markedly behind contemporary advancements in the software industry as a large number of real world software and web applications continue to fall short of accessibility requirements. A persisting skills deficit within the existing technology workforce has been an enduring impediment, hindering organizations from delivering truly accessible software products. This, in turn, elevates the risk of isolating and excluding a substantial portion of potential users. In this paper, we report lessons learned from a training program for teaching digital accessibility using the Communities of Practice (CoP) framework to industry professionals. We recruited 66 participants from a large multi-national software company and assigned them to two groups: one participating in a CoP and the other using self-paced learning. We report experiences from designing the training program, conducting the actual training, and assessing the efficiency of the two approaches. Based on these findings, we provide recommendations for practitioners in Learning and Development teams and educators in designing accessibility courses for industry professionals.
format Preprint
id arxiv_https___arxiv_org_abs_2401_00449
institution arXiv
publishDate 2023
record_format arxiv
spellingShingle Teaching Digital Accessibility to Industry Professionals using the Community of Practice Framework: An Experience Report
PD, Parthasarathy
Joshi, Swaroop
Software Engineering
Computers and Society
K.3.2; K.4.2
Despite recent initiatives aimed at improving accessibility, the field of digital accessibility remains markedly behind contemporary advancements in the software industry as a large number of real world software and web applications continue to fall short of accessibility requirements. A persisting skills deficit within the existing technology workforce has been an enduring impediment, hindering organizations from delivering truly accessible software products. This, in turn, elevates the risk of isolating and excluding a substantial portion of potential users. In this paper, we report lessons learned from a training program for teaching digital accessibility using the Communities of Practice (CoP) framework to industry professionals. We recruited 66 participants from a large multi-national software company and assigned them to two groups: one participating in a CoP and the other using self-paced learning. We report experiences from designing the training program, conducting the actual training, and assessing the efficiency of the two approaches. Based on these findings, we provide recommendations for practitioners in Learning and Development teams and educators in designing accessibility courses for industry professionals.
title Teaching Digital Accessibility to Industry Professionals using the Community of Practice Framework: An Experience Report
topic Software Engineering
Computers and Society
K.3.2; K.4.2
url https://arxiv.org/abs/2401.00449