Convergences and Divergences between Automatic Assessment and Human Evaluation: Insights from Comparing ChatGPT-Generated Translation and Neural Machine Translation

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Main Authors: Jiang, Zhaokun, Lv, Qianxi, Zhang, Ziyin, Lei, Lei
Format: Preprint
Published: 2024
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author Jiang, Zhaokun
Lv, Qianxi
Zhang, Ziyin
Lei, Lei
author_facet Jiang, Zhaokun
Lv, Qianxi
Zhang, Ziyin
Lei, Lei
contents Large language models have demonstrated parallel and even superior translation performance compared to neural machine translation (NMT) systems. However, existing comparative studies between them mainly rely on automated metrics, raising questions into the feasibility of these metrics and their alignment with human judgment. The present study investigates the convergences and divergences between automated metrics and human evaluation in assessing the quality of machine translation from ChatGPT and three NMT systems. To perform automatic assessment, four automated metrics are employed, while human evaluation incorporates the DQF-MQM error typology and six rubrics. Notably, automatic assessment and human evaluation converge in measuring formal fidelity (e.g., error rates), but diverge when evaluating semantic and pragmatic fidelity, with automated metrics failing to capture the improvement of ChatGPT's translation brought by prompt engineering. These results underscore the indispensable role of human judgment in evaluating the performance of advanced translation tools at the current stage.
format Preprint
id arxiv_https___arxiv_org_abs_2401_05176
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Convergences and Divergences between Automatic Assessment and Human Evaluation: Insights from Comparing ChatGPT-Generated Translation and Neural Machine Translation
Jiang, Zhaokun
Lv, Qianxi
Zhang, Ziyin
Lei, Lei
Computation and Language
Artificial Intelligence
Large language models have demonstrated parallel and even superior translation performance compared to neural machine translation (NMT) systems. However, existing comparative studies between them mainly rely on automated metrics, raising questions into the feasibility of these metrics and their alignment with human judgment. The present study investigates the convergences and divergences between automated metrics and human evaluation in assessing the quality of machine translation from ChatGPT and three NMT systems. To perform automatic assessment, four automated metrics are employed, while human evaluation incorporates the DQF-MQM error typology and six rubrics. Notably, automatic assessment and human evaluation converge in measuring formal fidelity (e.g., error rates), but diverge when evaluating semantic and pragmatic fidelity, with automated metrics failing to capture the improvement of ChatGPT's translation brought by prompt engineering. These results underscore the indispensable role of human judgment in evaluating the performance of advanced translation tools at the current stage.
title Convergences and Divergences between Automatic Assessment and Human Evaluation: Insights from Comparing ChatGPT-Generated Translation and Neural Machine Translation
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2401.05176