Clickbait vs. Quality: How Engagement-Based Optimization Shapes the Content Landscape in Online Platforms

Fuente: arXiv
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Autores principales: Immorlica, Nicole, Jagadeesan, Meena, Lucier, Brendan
Formato: Preprint
Publicado: 2024
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author Immorlica, Nicole
Jagadeesan, Meena
Lucier, Brendan
author_facet Immorlica, Nicole
Jagadeesan, Meena
Lucier, Brendan
contents Online content platforms commonly use engagement-based optimization when making recommendations. This encourages content creators to invest in quality, but also rewards gaming tricks such as clickbait. To understand the total impact on the content landscape, we study a game between content creators competing on the basis of engagement metrics and analyze the equilibrium decisions about investment in quality and gaming. First, we show the content created at equilibrium exhibits a positive correlation between quality and gaming, and we empirically validate this finding on a Twitter dataset. Using the equilibrium structure of the content landscape, we then examine the downstream performance of engagement-based optimization along several axes. Perhaps counterintuitively, the average quality of content consumed by users can decrease at equilibrium as gaming tricks become more costly for content creators to employ. Moreover, engagement-based optimization can perform worse in terms of user utility than a baseline with random recommendations, and engagement-based optimization is also suboptimal in terms of realized engagement relative to quality-based optimization. Altogether, our results highlight the need to consider content creator incentives when evaluating a platform's choice of optimization metric.
format Preprint
id arxiv_https___arxiv_org_abs_2401_09804
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Clickbait vs. Quality: How Engagement-Based Optimization Shapes the Content Landscape in Online Platforms
Immorlica, Nicole
Jagadeesan, Meena
Lucier, Brendan
Computer Science and Game Theory
Computers and Society
Machine Learning
Online content platforms commonly use engagement-based optimization when making recommendations. This encourages content creators to invest in quality, but also rewards gaming tricks such as clickbait. To understand the total impact on the content landscape, we study a game between content creators competing on the basis of engagement metrics and analyze the equilibrium decisions about investment in quality and gaming. First, we show the content created at equilibrium exhibits a positive correlation between quality and gaming, and we empirically validate this finding on a Twitter dataset. Using the equilibrium structure of the content landscape, we then examine the downstream performance of engagement-based optimization along several axes. Perhaps counterintuitively, the average quality of content consumed by users can decrease at equilibrium as gaming tricks become more costly for content creators to employ. Moreover, engagement-based optimization can perform worse in terms of user utility than a baseline with random recommendations, and engagement-based optimization is also suboptimal in terms of realized engagement relative to quality-based optimization. Altogether, our results highlight the need to consider content creator incentives when evaluating a platform's choice of optimization metric.
title Clickbait vs. Quality: How Engagement-Based Optimization Shapes the Content Landscape in Online Platforms
topic Computer Science and Game Theory
Computers and Society
Machine Learning
url https://arxiv.org/abs/2401.09804