Estimating the Usefulness of Clarifying Questions and Answers for Conversational Search

Fuente: arXiv
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Main Authors: Sekulić, Ivan, Łajewska, Weronika, Balog, Krisztian, Crestani, Fabio
Format: Preprint
Published: 2024
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author Sekulić, Ivan
Łajewska, Weronika
Balog, Krisztian
Crestani, Fabio
author_facet Sekulić, Ivan
Łajewska, Weronika
Balog, Krisztian
Crestani, Fabio
contents While the body of research directed towards constructing and generating clarifying questions in mixed-initiative conversational search systems is vast, research aimed at processing and comprehending users' answers to such questions is scarce. To this end, we present a simple yet effective method for processing answers to clarifying questions, moving away from previous work that simply appends answers to the original query and thus potentially degrades retrieval performance. Specifically, we propose a classifier for assessing usefulness of the prompted clarifying question and an answer given by the user. Useful questions or answers are further appended to the conversation history and passed to a transformer-based query rewriting module. Results demonstrate significant improvements over strong non-mixed-initiative baselines. Furthermore, the proposed approach mitigates the performance drops when non useful questions and answers are utilized.
format Preprint
id arxiv_https___arxiv_org_abs_2401_11463
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Estimating the Usefulness of Clarifying Questions and Answers for Conversational Search
Sekulić, Ivan
Łajewska, Weronika
Balog, Krisztian
Crestani, Fabio
Information Retrieval
Computation and Language
While the body of research directed towards constructing and generating clarifying questions in mixed-initiative conversational search systems is vast, research aimed at processing and comprehending users' answers to such questions is scarce. To this end, we present a simple yet effective method for processing answers to clarifying questions, moving away from previous work that simply appends answers to the original query and thus potentially degrades retrieval performance. Specifically, we propose a classifier for assessing usefulness of the prompted clarifying question and an answer given by the user. Useful questions or answers are further appended to the conversation history and passed to a transformer-based query rewriting module. Results demonstrate significant improvements over strong non-mixed-initiative baselines. Furthermore, the proposed approach mitigates the performance drops when non useful questions and answers are utilized.
title Estimating the Usefulness of Clarifying Questions and Answers for Conversational Search
topic Information Retrieval
Computation and Language
url https://arxiv.org/abs/2401.11463