AI as a Medical Ally: Evaluating ChatGPT's Usage and Impact in Indian Healthcare

Fuente: arXiv
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Autores principales: Raina, Aryaman, Mishra, Prateek, goyal, Harshit, Kumar, Dhruv
Formato: Preprint
Publicado: 2024
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author Raina, Aryaman
Mishra, Prateek
goyal, Harshit
Kumar, Dhruv
author_facet Raina, Aryaman
Mishra, Prateek
goyal, Harshit
Kumar, Dhruv
contents This study investigates the integration and impact of Large Language Models (LLMs), like ChatGPT, in India's healthcare sector. Our research employs a dual approach, engaging both general users and medical professionals through surveys and interviews respectively. Our findings reveal that healthcare professionals value ChatGPT in medical education and preliminary clinical settings, but exercise caution due to concerns about reliability, privacy, and the need for cross-verification with medical references. General users show a preference for AI interactions in healthcare, but concerns regarding accuracy and trust persist. The study underscores the need for these technologies to complement, not replace, human medical expertise, highlighting the importance of developing LLMs in collaboration with healthcare providers. This paper enhances the understanding of LLMs in healthcare, detailing current usage, user trust, and improvement areas. Our insights inform future research and development, underscoring the need for ethically compliant, user-focused LLM advancements that address healthcare-specific challenges.
format Preprint
id arxiv_https___arxiv_org_abs_2401_15605
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle AI as a Medical Ally: Evaluating ChatGPT's Usage and Impact in Indian Healthcare
Raina, Aryaman
Mishra, Prateek
goyal, Harshit
Kumar, Dhruv
Human-Computer Interaction
Computers and Society
This study investigates the integration and impact of Large Language Models (LLMs), like ChatGPT, in India's healthcare sector. Our research employs a dual approach, engaging both general users and medical professionals through surveys and interviews respectively. Our findings reveal that healthcare professionals value ChatGPT in medical education and preliminary clinical settings, but exercise caution due to concerns about reliability, privacy, and the need for cross-verification with medical references. General users show a preference for AI interactions in healthcare, but concerns regarding accuracy and trust persist. The study underscores the need for these technologies to complement, not replace, human medical expertise, highlighting the importance of developing LLMs in collaboration with healthcare providers. This paper enhances the understanding of LLMs in healthcare, detailing current usage, user trust, and improvement areas. Our insights inform future research and development, underscoring the need for ethically compliant, user-focused LLM advancements that address healthcare-specific challenges.
title AI as a Medical Ally: Evaluating ChatGPT's Usage and Impact in Indian Healthcare
topic Human-Computer Interaction
Computers and Society
url https://arxiv.org/abs/2401.15605