TA&AT: Enhancing Task-Oriented Dialog with Turn-Level Auxiliary Tasks and Action-Tree Based Scheduled Sampling

Fuente: arXiv
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Main Authors: Liu, Longxiang, Li, Xiuxing, Feng, Yang
Format: Preprint
Published: 2024
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author Liu, Longxiang
Li, Xiuxing
Feng, Yang
author_facet Liu, Longxiang
Li, Xiuxing
Feng, Yang
contents Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator. This practice overlooks the comprehensive value of state labels in boosting the model's understanding for future generations. Second, an overreliance on generated policy often leads to error accumulation, resulting in suboptimal responses when adhering to incorrect actions. To combat these challenges, we propose turn-level multi-task objectives for the encoder. With the guidance of essential information from labeled intermediate states, we establish a more robust representation for both understanding and generation. For the decoder, we introduce an action tree-based scheduled sampling technique. Specifically, we model the hierarchical policy as trees and utilize the similarity between trees to sample negative policy based on scheduled sampling, hoping the model to generate invariant responses under perturbations. This method simulates potential pitfalls by sampling similar negative policy, bridging the gap between task-oriented dialog training and inference. Among methods without continual pre-training, our approach achieved state-of-the-art (SOTA) performance on the MultiWOZ dataset series and was also competitive with pre-trained SOTA methods.
format Preprint
id arxiv_https___arxiv_org_abs_2401_15626
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle TA&AT: Enhancing Task-Oriented Dialog with Turn-Level Auxiliary Tasks and Action-Tree Based Scheduled Sampling
Liu, Longxiang
Li, Xiuxing
Feng, Yang
Computation and Language
Artificial Intelligence
Task-oriented dialog systems have witnessed substantial progress due to conversational pre-training techniques. Yet, two significant challenges persist. First, most systems primarily utilize the latest turn's state label for the generator. This practice overlooks the comprehensive value of state labels in boosting the model's understanding for future generations. Second, an overreliance on generated policy often leads to error accumulation, resulting in suboptimal responses when adhering to incorrect actions. To combat these challenges, we propose turn-level multi-task objectives for the encoder. With the guidance of essential information from labeled intermediate states, we establish a more robust representation for both understanding and generation. For the decoder, we introduce an action tree-based scheduled sampling technique. Specifically, we model the hierarchical policy as trees and utilize the similarity between trees to sample negative policy based on scheduled sampling, hoping the model to generate invariant responses under perturbations. This method simulates potential pitfalls by sampling similar negative policy, bridging the gap between task-oriented dialog training and inference. Among methods without continual pre-training, our approach achieved state-of-the-art (SOTA) performance on the MultiWOZ dataset series and was also competitive with pre-trained SOTA methods.
title TA&AT: Enhancing Task-Oriented Dialog with Turn-Level Auxiliary Tasks and Action-Tree Based Scheduled Sampling
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2401.15626