A Scoping Study of Evaluation Practices for Responsible AI Tools: Steps Towards Effectiveness Evaluations

Fuente: arXiv
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Autores principales: Berman, Glen, Goyal, Nitesh, Madaio, Michael
Formato: Preprint
Publicado: 2024
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author Berman, Glen
Goyal, Nitesh
Madaio, Michael
author_facet Berman, Glen
Goyal, Nitesh
Madaio, Michael
contents Responsible design of AI systems is a shared goal across HCI and AI communities. Responsible AI (RAI) tools have been developed to support practitioners to identify, assess, and mitigate ethical issues during AI development. These tools take many forms (e.g., design playbooks, software toolkits, documentation protocols). However, research suggests that use of RAI tools is shaped by organizational contexts, raising questions about how effective such tools are in practice. To better understand how RAI tools are -- and might be -- evaluated, we conducted a qualitative analysis of 37 publications that discuss evaluations of RAI tools. We find that most evaluations focus on usability, while questions of tools' effectiveness in changing AI development are sidelined. While usability evaluations are an important approach to evaluate RAI tools, we draw on evaluation approaches from other fields to highlight developer- and community-level steps to support evaluations of RAI tools' effectiveness in shaping AI development practices and outcomes.
format Preprint
id arxiv_https___arxiv_org_abs_2401_17486
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle A Scoping Study of Evaluation Practices for Responsible AI Tools: Steps Towards Effectiveness Evaluations
Berman, Glen
Goyal, Nitesh
Madaio, Michael
Human-Computer Interaction
Responsible design of AI systems is a shared goal across HCI and AI communities. Responsible AI (RAI) tools have been developed to support practitioners to identify, assess, and mitigate ethical issues during AI development. These tools take many forms (e.g., design playbooks, software toolkits, documentation protocols). However, research suggests that use of RAI tools is shaped by organizational contexts, raising questions about how effective such tools are in practice. To better understand how RAI tools are -- and might be -- evaluated, we conducted a qualitative analysis of 37 publications that discuss evaluations of RAI tools. We find that most evaluations focus on usability, while questions of tools' effectiveness in changing AI development are sidelined. While usability evaluations are an important approach to evaluate RAI tools, we draw on evaluation approaches from other fields to highlight developer- and community-level steps to support evaluations of RAI tools' effectiveness in shaping AI development practices and outcomes.
title A Scoping Study of Evaluation Practices for Responsible AI Tools: Steps Towards Effectiveness Evaluations
topic Human-Computer Interaction
url https://arxiv.org/abs/2401.17486