Towards Sustainable Workplace Mental Health: A Novel Approach to Early Intervention and Support
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arXiv
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| Main Authors: | , , , |
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| Format: | Preprint |
| Published: |
2024
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| _version_ | 1866917581273694208 |
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| author | Vinson, David W. Arcan, Mihael Niland, David-Paul Delahunty, Fionn |
| author_facet | Vinson, David W. Arcan, Mihael Niland, David-Paul Delahunty, Fionn |
| contents | Employee well-being is a critical concern in the contemporary workplace, as highlighted by the American Psychological Association's 2021 report, indicating that 71% of employees experience stress or tension. This stress contributes significantly to workplace attrition and absenteeism, with 61% of attrition and 16% of sick days attributed to poor mental health. A major challenge for employers is that employees often remain unaware of their mental health issues until they reach a crisis point, resulting in limited utilization of corporate well-being benefits. This research addresses this challenge by presenting a groundbreaking stress detection algorithm that provides real-time support preemptively. Leveraging automated chatbot technology, the algorithm objectively measures mental health levels by analyzing chat conversations, offering personalized treatment suggestions in real-time based on linguistic biomarkers. The study explores the feasibility of integrating these innovations into practical learning applications within real-world contexts and introduces a chatbot-style system integrated into the broader employee experience platform. This platform, encompassing various features, aims to enhance overall employee well-being, detect stress in real time, and proactively engage with individuals to improve support effectiveness, demonstrating a 22% increase when assistance is provided early. Overall, the study emphasizes the importance of fostering a supportive workplace environment for employees' mental health. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2402_01592 |
| institution | arXiv |
| publishDate | 2024 |
| record_format | arxiv |
| spellingShingle | Towards Sustainable Workplace Mental Health: A Novel Approach to Early Intervention and Support Vinson, David W. Arcan, Mihael Niland, David-Paul Delahunty, Fionn Computation and Language Employee well-being is a critical concern in the contemporary workplace, as highlighted by the American Psychological Association's 2021 report, indicating that 71% of employees experience stress or tension. This stress contributes significantly to workplace attrition and absenteeism, with 61% of attrition and 16% of sick days attributed to poor mental health. A major challenge for employers is that employees often remain unaware of their mental health issues until they reach a crisis point, resulting in limited utilization of corporate well-being benefits. This research addresses this challenge by presenting a groundbreaking stress detection algorithm that provides real-time support preemptively. Leveraging automated chatbot technology, the algorithm objectively measures mental health levels by analyzing chat conversations, offering personalized treatment suggestions in real-time based on linguistic biomarkers. The study explores the feasibility of integrating these innovations into practical learning applications within real-world contexts and introduces a chatbot-style system integrated into the broader employee experience platform. This platform, encompassing various features, aims to enhance overall employee well-being, detect stress in real time, and proactively engage with individuals to improve support effectiveness, demonstrating a 22% increase when assistance is provided early. Overall, the study emphasizes the importance of fostering a supportive workplace environment for employees' mental health. |
| title | Towards Sustainable Workplace Mental Health: A Novel Approach to Early Intervention and Support |
| topic | Computation and Language |
| url | https://arxiv.org/abs/2402.01592 |