One Prompt To Rule Them All: LLMs for Opinion Summary Evaluation

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Main Authors: Siledar, Tejpalsingh, Nath, Swaroop, Muddu, Sankara Sri Raghava Ravindra, Rangaraju, Rupasai, Nath, Swaprava, Bhattacharyya, Pushpak, Banerjee, Suman, Patil, Amey, Singh, Sudhanshu Shekhar, Chelliah, Muthusamy, Garera, Nikesh
Format: Preprint
Published: 2024
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author Siledar, Tejpalsingh
Nath, Swaroop
Muddu, Sankara Sri Raghava Ravindra
Rangaraju, Rupasai
Nath, Swaprava
Bhattacharyya, Pushpak
Banerjee, Suman
Patil, Amey
Singh, Sudhanshu Shekhar
Chelliah, Muthusamy
Garera, Nikesh
author_facet Siledar, Tejpalsingh
Nath, Swaroop
Muddu, Sankara Sri Raghava Ravindra
Rangaraju, Rupasai
Nath, Swaprava
Bhattacharyya, Pushpak
Banerjee, Suman
Patil, Amey
Singh, Sudhanshu Shekhar
Chelliah, Muthusamy
Garera, Nikesh
contents Evaluation of opinion summaries using conventional reference-based metrics rarely provides a holistic evaluation and has been shown to have a relatively low correlation with human judgments. Recent studies suggest using Large Language Models (LLMs) as reference-free metrics for NLG evaluation, however, they remain unexplored for opinion summary evaluation. Moreover, limited opinion summary evaluation datasets inhibit progress. To address this, we release the SUMMEVAL-OP dataset covering 7 dimensions related to the evaluation of opinion summaries: fluency, coherence, relevance, faithfulness, aspect coverage, sentiment consistency, and specificity. We investigate Op-I-Prompt a dimension-independent prompt, and Op-Prompts, a dimension-dependent set of prompts for opinion summary evaluation. Experiments indicate that Op-I-Prompt emerges as a good alternative for evaluating opinion summaries achieving an average Spearman correlation of 0.70 with humans, outperforming all previous approaches. To the best of our knowledge, we are the first to investigate LLMs as evaluators on both closed-source and open-source models in the opinion summarization domain.
format Preprint
id arxiv_https___arxiv_org_abs_2402_11683
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle One Prompt To Rule Them All: LLMs for Opinion Summary Evaluation
Siledar, Tejpalsingh
Nath, Swaroop
Muddu, Sankara Sri Raghava Ravindra
Rangaraju, Rupasai
Nath, Swaprava
Bhattacharyya, Pushpak
Banerjee, Suman
Patil, Amey
Singh, Sudhanshu Shekhar
Chelliah, Muthusamy
Garera, Nikesh
Computation and Language
Evaluation of opinion summaries using conventional reference-based metrics rarely provides a holistic evaluation and has been shown to have a relatively low correlation with human judgments. Recent studies suggest using Large Language Models (LLMs) as reference-free metrics for NLG evaluation, however, they remain unexplored for opinion summary evaluation. Moreover, limited opinion summary evaluation datasets inhibit progress. To address this, we release the SUMMEVAL-OP dataset covering 7 dimensions related to the evaluation of opinion summaries: fluency, coherence, relevance, faithfulness, aspect coverage, sentiment consistency, and specificity. We investigate Op-I-Prompt a dimension-independent prompt, and Op-Prompts, a dimension-dependent set of prompts for opinion summary evaluation. Experiments indicate that Op-I-Prompt emerges as a good alternative for evaluating opinion summaries achieving an average Spearman correlation of 0.70 with humans, outperforming all previous approaches. To the best of our knowledge, we are the first to investigate LLMs as evaluators on both closed-source and open-source models in the opinion summarization domain.
title One Prompt To Rule Them All: LLMs for Opinion Summary Evaluation
topic Computation and Language
url https://arxiv.org/abs/2402.11683