A new sociology of humans and machines

Fuente: arXiv
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Autores principales: Tsvetkova, Milena, Yasseri, Taha, Pescetelli, Niccolo, Werner, Tobias
Formato: Preprint
Publicado: 2024
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author Tsvetkova, Milena
Yasseri, Taha
Pescetelli, Niccolo
Werner, Tobias
author_facet Tsvetkova, Milena
Yasseri, Taha
Pescetelli, Niccolo
Werner, Tobias
contents From fake social media accounts and generative artificial intelligence chatbots to trading algorithms and self-driving vehicles, robots, bots and algorithms are proliferating and permeating our communication channels, social interactions, economic transactions and transportation arteries. Networks of multiple interdependent and interacting humans and intelligent machines constitute complex social systems for which the collective outcomes cannot be deduced from either human or machine behaviour alone. Under this paradigm, we review recent research and identify general dynamics and patterns in situations of competition, coordination, cooperation, contagion and collective decision-making, with context-rich examples from high-frequency trading markets, a social media platform, an open collaboration community and a discussion forum. To ensure more robust and resilient human-machine communities, we require a new sociology of humans and machines. Researchers should study these communities using complex system methods; engineers should explicitly design artificial intelligence for human-machine and machine-machine interactions; and regulators should govern the ecological diversity and social co-development of humans and machines.
format Preprint
id arxiv_https___arxiv_org_abs_2402_14410
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle A new sociology of humans and machines
Tsvetkova, Milena
Yasseri, Taha
Pescetelli, Niccolo
Werner, Tobias
Social and Information Networks
Computers and Society
Human-Computer Interaction
Physics and Society
A.1; C.2.4; H.1.2; J.4; K.4.0; K.6.0
From fake social media accounts and generative artificial intelligence chatbots to trading algorithms and self-driving vehicles, robots, bots and algorithms are proliferating and permeating our communication channels, social interactions, economic transactions and transportation arteries. Networks of multiple interdependent and interacting humans and intelligent machines constitute complex social systems for which the collective outcomes cannot be deduced from either human or machine behaviour alone. Under this paradigm, we review recent research and identify general dynamics and patterns in situations of competition, coordination, cooperation, contagion and collective decision-making, with context-rich examples from high-frequency trading markets, a social media platform, an open collaboration community and a discussion forum. To ensure more robust and resilient human-machine communities, we require a new sociology of humans and machines. Researchers should study these communities using complex system methods; engineers should explicitly design artificial intelligence for human-machine and machine-machine interactions; and regulators should govern the ecological diversity and social co-development of humans and machines.
title A new sociology of humans and machines
topic Social and Information Networks
Computers and Society
Human-Computer Interaction
Physics and Society
A.1; C.2.4; H.1.2; J.4; K.4.0; K.6.0
url https://arxiv.org/abs/2402.14410