Should We Respect LLMs? A Cross-Lingual Study on the Influence of Prompt Politeness on LLM Performance
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arXiv
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| Format: | Preprint |
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2024
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| _version_ | 1866917801562734592 |
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| author | Yin, Ziqi Wang, Hao Horio, Kaito Kawahara, Daisuke Sekine, Satoshi |
| author_facet | Yin, Ziqi Wang, Hao Horio, Kaito Kawahara, Daisuke Sekine, Satoshi |
| contents | We investigate the impact of politeness levels in prompts on the performance of large language models (LLMs). Polite language in human communications often garners more compliance and effectiveness, while rudeness can cause aversion, impacting response quality. We consider that LLMs mirror human communication traits, suggesting they align with human cultural norms. We assess the impact of politeness in prompts on LLMs across English, Chinese, and Japanese tasks. We observed that impolite prompts often result in poor performance, but overly polite language does not guarantee better outcomes. The best politeness level is different according to the language. This phenomenon suggests that LLMs not only reflect human behavior but are also influenced by language, particularly in different cultural contexts. Our findings highlight the need to factor in politeness for cross-cultural natural language processing and LLM usage. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2402_14531 |
| institution | arXiv |
| publishDate | 2024 |
| record_format | arxiv |
| spellingShingle | Should We Respect LLMs? A Cross-Lingual Study on the Influence of Prompt Politeness on LLM Performance Yin, Ziqi Wang, Hao Horio, Kaito Kawahara, Daisuke Sekine, Satoshi Computation and Language We investigate the impact of politeness levels in prompts on the performance of large language models (LLMs). Polite language in human communications often garners more compliance and effectiveness, while rudeness can cause aversion, impacting response quality. We consider that LLMs mirror human communication traits, suggesting they align with human cultural norms. We assess the impact of politeness in prompts on LLMs across English, Chinese, and Japanese tasks. We observed that impolite prompts often result in poor performance, but overly polite language does not guarantee better outcomes. The best politeness level is different according to the language. This phenomenon suggests that LLMs not only reflect human behavior but are also influenced by language, particularly in different cultural contexts. Our findings highlight the need to factor in politeness for cross-cultural natural language processing and LLM usage. |
| title | Should We Respect LLMs? A Cross-Lingual Study on the Influence of Prompt Politeness on LLM Performance |
| topic | Computation and Language |
| url | https://arxiv.org/abs/2402.14531 |