Considerations for End-User Development in the Caregiving Domain

Fuente: arXiv
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Hauptverfasser: Stegner, Laura, Porfirio, David, Roberts, Mark, Hiatt, Laura M.
Format: Preprint
Veröffentlicht: 2024
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author Stegner, Laura
Porfirio, David
Roberts, Mark
Hiatt, Laura M.
author_facet Stegner, Laura
Porfirio, David
Roberts, Mark
Hiatt, Laura M.
contents As service robots become more capable of autonomous behaviors, it becomes increasingly important to consider how people communicate with a robot what task it should perform and how to do the task. Accordingly, there has been a rise in attention to end-user development (EUD) interfaces, which enable non-roboticist end users to specify tasks for autonomous robots to perform. However, state-of-the-art EUD interfaces are often constrained through simplified domains or restrictive end-user interaction. Motivated by prior qualitative design work that explores how to integrate a care robot in an assisted living community, we discuss the challenges of EUD in this complex domain. One set of challenges stems from different user-facing representations, e.g., certain tasks may lend themselves better to rule-based trigger-action representations, whereas other tasks may be easier to specify via sequences of actions. The other stems from considering the needs of multiple stakeholders, e.g., caregivers and residents of the facility may all create tasks for the robot, but the robot may not be able to share information about all tasks with all residents due to privacy concerns. We present scenarios that illustrate these challenges and also discuss possible solutions.
format Preprint
id arxiv_https___arxiv_org_abs_2402_17836
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Considerations for End-User Development in the Caregiving Domain
Stegner, Laura
Porfirio, David
Roberts, Mark
Hiatt, Laura M.
Robotics
As service robots become more capable of autonomous behaviors, it becomes increasingly important to consider how people communicate with a robot what task it should perform and how to do the task. Accordingly, there has been a rise in attention to end-user development (EUD) interfaces, which enable non-roboticist end users to specify tasks for autonomous robots to perform. However, state-of-the-art EUD interfaces are often constrained through simplified domains or restrictive end-user interaction. Motivated by prior qualitative design work that explores how to integrate a care robot in an assisted living community, we discuss the challenges of EUD in this complex domain. One set of challenges stems from different user-facing representations, e.g., certain tasks may lend themselves better to rule-based trigger-action representations, whereas other tasks may be easier to specify via sequences of actions. The other stems from considering the needs of multiple stakeholders, e.g., caregivers and residents of the facility may all create tasks for the robot, but the robot may not be able to share information about all tasks with all residents due to privacy concerns. We present scenarios that illustrate these challenges and also discuss possible solutions.
title Considerations for End-User Development in the Caregiving Domain
topic Robotics
url https://arxiv.org/abs/2402.17836