User Decision Guidance with Selective Explanation Presentation from Explainable-AI

Fuente: arXiv
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Auteurs principaux: Fukuchi, Yosuke, Yamada, Seiji
Format: Preprint
Publié: 2024
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author Fukuchi, Yosuke
Yamada, Seiji
author_facet Fukuchi, Yosuke
Yamada, Seiji
contents This paper addresses the challenge of selecting explanations for XAI (Explainable AI)-based Intelligent Decision Support Systems (IDSSs). IDSSs have shown promise in improving user decisions through XAI-generated explanations along with AI predictions, and the development of XAI made it possible to generate a variety of such explanations. However, how IDSSs should select explanations to enhance user decision-making remains an open question. This paper proposes X-Selector, a method for selectively presenting XAI explanations. It enables IDSSs to strategically guide users to an AI-suggested decision by predicting the impact of different combinations of explanations on a user's decision and selecting the combination that is expected to minimize the discrepancy between an AI suggestion and a user decision. We compared the efficacy of X-Selector with two naive strategies (all possible explanations and explanations only for the most likely prediction) and two baselines (no explanation and no AI support). The results suggest the potential of X-Selector to guide users to AI-suggested decisions and improve task performance under the condition of a high AI accuracy.
format Preprint
id arxiv_https___arxiv_org_abs_2402_18016
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle User Decision Guidance with Selective Explanation Presentation from Explainable-AI
Fukuchi, Yosuke
Yamada, Seiji
Human-Computer Interaction
Artificial Intelligence
This paper addresses the challenge of selecting explanations for XAI (Explainable AI)-based Intelligent Decision Support Systems (IDSSs). IDSSs have shown promise in improving user decisions through XAI-generated explanations along with AI predictions, and the development of XAI made it possible to generate a variety of such explanations. However, how IDSSs should select explanations to enhance user decision-making remains an open question. This paper proposes X-Selector, a method for selectively presenting XAI explanations. It enables IDSSs to strategically guide users to an AI-suggested decision by predicting the impact of different combinations of explanations on a user's decision and selecting the combination that is expected to minimize the discrepancy between an AI suggestion and a user decision. We compared the efficacy of X-Selector with two naive strategies (all possible explanations and explanations only for the most likely prediction) and two baselines (no explanation and no AI support). The results suggest the potential of X-Selector to guide users to AI-suggested decisions and improve task performance under the condition of a high AI accuracy.
title User Decision Guidance with Selective Explanation Presentation from Explainable-AI
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2402.18016