HearHere: Mitigating Echo Chambers in News Consumption through an AI-based Web System

Fuente: arXiv
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Main Authors: Jeon, Youngseung, Kim, Jaehoon, Park, Sohyun, Ko, Yunyong, Ryu, Seongeun, Kim, Sang-Wook, Han, Kyungsik
Format: Preprint
Published: 2024
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author Jeon, Youngseung
Kim, Jaehoon
Park, Sohyun
Ko, Yunyong
Ryu, Seongeun
Kim, Sang-Wook
Han, Kyungsik
author_facet Jeon, Youngseung
Kim, Jaehoon
Park, Sohyun
Ko, Yunyong
Ryu, Seongeun
Kim, Sang-Wook
Han, Kyungsik
contents Considerable efforts are currently underway to mitigate the negative impacts of echo chambers, such as increased susceptibility to fake news and resistance towards accepting scientific evidence. Prior research has presented the development of computer systems that support the consumption of news information from diverse political perspectives to mitigate the echo chamber effect. However, existing studies still lack the ability to effectively support the key processes of news information consumption and quantitatively identify a political stance towards the information. In this paper, we present HearHere, an AI-based web system designed to help users accommodate information and opinions from diverse perspectives. HearHere facilitates the key processes of news information consumption through two visualizations. Visualization 1 provides political news with quantitative political stance information, derived from our graph-based political classification model, and users can experience diverse perspectives (Hear). Visualization 2 allows users to express their opinions on specific political issues in a comment form and observe the position of their own opinions relative to pro-liberal and pro-conservative comments presented on a map interface (Here). Through a user study with 94 participants, we demonstrate the feasibility of HearHere in supporting the consumption of information from various perspectives. Our findings highlight the importance of providing political stance information and quantifying users' political status as a means to mitigate political polarization. In addition, we propose design implications for system development, including the consideration of demographics such as political interest and providing users with initiatives.
format Preprint
id arxiv_https___arxiv_org_abs_2402_18222
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle HearHere: Mitigating Echo Chambers in News Consumption through an AI-based Web System
Jeon, Youngseung
Kim, Jaehoon
Park, Sohyun
Ko, Yunyong
Ryu, Seongeun
Kim, Sang-Wook
Han, Kyungsik
Human-Computer Interaction
Artificial Intelligence
Considerable efforts are currently underway to mitigate the negative impacts of echo chambers, such as increased susceptibility to fake news and resistance towards accepting scientific evidence. Prior research has presented the development of computer systems that support the consumption of news information from diverse political perspectives to mitigate the echo chamber effect. However, existing studies still lack the ability to effectively support the key processes of news information consumption and quantitatively identify a political stance towards the information. In this paper, we present HearHere, an AI-based web system designed to help users accommodate information and opinions from diverse perspectives. HearHere facilitates the key processes of news information consumption through two visualizations. Visualization 1 provides political news with quantitative political stance information, derived from our graph-based political classification model, and users can experience diverse perspectives (Hear). Visualization 2 allows users to express their opinions on specific political issues in a comment form and observe the position of their own opinions relative to pro-liberal and pro-conservative comments presented on a map interface (Here). Through a user study with 94 participants, we demonstrate the feasibility of HearHere in supporting the consumption of information from various perspectives. Our findings highlight the importance of providing political stance information and quantifying users' political status as a means to mitigate political polarization. In addition, we propose design implications for system development, including the consideration of demographics such as political interest and providing users with initiatives.
title HearHere: Mitigating Echo Chambers in News Consumption through an AI-based Web System
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2402.18222