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Main Authors: Zhang, Kexin, Cochran, Brianna, Chen, Ruijia, Hartung, Lance, Sprecher, Bryce, Tredinnick, Ross, Ponto, Kevin, Banerjee, Suman, Zhao, Yuhang
Format: Preprint
Published: 2024
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Online Access:https://arxiv.org/abs/2403.04660
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author Zhang, Kexin
Cochran, Brianna
Chen, Ruijia
Hartung, Lance
Sprecher, Bryce
Tredinnick, Ross
Ponto, Kevin
Banerjee, Suman
Zhao, Yuhang
author_facet Zhang, Kexin
Cochran, Brianna
Chen, Ruijia
Hartung, Lance
Sprecher, Bryce
Tredinnick, Ross
Ponto, Kevin
Banerjee, Suman
Zhao, Yuhang
contents First responders (FRs) navigate hazardous, unfamiliar environments in the field (e.g., mass-casualty incidents), making life-changing decisions in a split second. AR head-mounted displays (HMDs) have shown promise in supporting them due to its capability of recognizing and augmenting the challenging environments in a hands-free manner. However, the design space have not been thoroughly explored by involving various FRs who serve different roles (e.g., firefighters, law enforcement) but collaborate closely in the field. We interviewed 26 first responders in the field who experienced a state-of-the-art optical-see-through AR HMD, as well as its interaction techniques and four types of AR cues (i.e., overview cues, directional cues, highlighting cues, and labeling cues), soliciting their first-hand experiences, design ideas, and concerns. Our study revealed both generic and role-specific preferences and needs for AR hardware, interactions, and feedback, as well as identifying desired AR designs tailored to urgent, risky scenarios (e.g., affordance augmentation to facilitate fast and safe action). While acknowledging the value of AR HMDs, concerns were also raised around trust, privacy, and proper integration with other equipment. Finally, we derived comprehensive and actionable design guidelines to inform future AR systems for in-field FRs.
format Preprint
id arxiv_https___arxiv_org_abs_2403_04660
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Exploring the Design Space of Optical See-through AR Head-Mounted Displays to Support First Responders in the Field
Zhang, Kexin
Cochran, Brianna
Chen, Ruijia
Hartung, Lance
Sprecher, Bryce
Tredinnick, Ross
Ponto, Kevin
Banerjee, Suman
Zhao, Yuhang
Human-Computer Interaction
First responders (FRs) navigate hazardous, unfamiliar environments in the field (e.g., mass-casualty incidents), making life-changing decisions in a split second. AR head-mounted displays (HMDs) have shown promise in supporting them due to its capability of recognizing and augmenting the challenging environments in a hands-free manner. However, the design space have not been thoroughly explored by involving various FRs who serve different roles (e.g., firefighters, law enforcement) but collaborate closely in the field. We interviewed 26 first responders in the field who experienced a state-of-the-art optical-see-through AR HMD, as well as its interaction techniques and four types of AR cues (i.e., overview cues, directional cues, highlighting cues, and labeling cues), soliciting their first-hand experiences, design ideas, and concerns. Our study revealed both generic and role-specific preferences and needs for AR hardware, interactions, and feedback, as well as identifying desired AR designs tailored to urgent, risky scenarios (e.g., affordance augmentation to facilitate fast and safe action). While acknowledging the value of AR HMDs, concerns were also raised around trust, privacy, and proper integration with other equipment. Finally, we derived comprehensive and actionable design guidelines to inform future AR systems for in-field FRs.
title Exploring the Design Space of Optical See-through AR Head-Mounted Displays to Support First Responders in the Field
topic Human-Computer Interaction
url https://arxiv.org/abs/2403.04660