The Social Impact of Generative AI: An Analysis on ChatGPT

Fuente: arXiv
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Main Authors: Baldassarre, Maria T., Caivano, Danilo, Nieto, Berenice Fernandez, Gigante, Domenico, Ragone, Azzurra
Format: Preprint
Published: 2024
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author Baldassarre, Maria T.
Caivano, Danilo
Nieto, Berenice Fernandez
Gigante, Domenico
Ragone, Azzurra
author_facet Baldassarre, Maria T.
Caivano, Danilo
Nieto, Berenice Fernandez
Gigante, Domenico
Ragone, Azzurra
contents In recent months, the social impact of Artificial Intelligence (AI) has gained considerable public interest, driven by the emergence of Generative AI models, ChatGPT in particular. The rapid development of these models has sparked heated discussions regarding their benefits, limitations, and associated risks. Generative models hold immense promise across multiple domains, such as healthcare, finance, and education, to cite a few, presenting diverse practical applications. Nevertheless, concerns about potential adverse effects have elicited divergent perspectives, ranging from privacy risks to escalating social inequality. This paper adopts a methodology to delve into the societal implications of Generative AI tools, focusing primarily on the case of ChatGPT. It evaluates the potential impact on several social sectors and illustrates the findings of a comprehensive literature review of both positive and negative effects, emerging trends, and areas of opportunity of Generative AI models. This analysis aims to facilitate an in-depth discussion by providing insights that can inspire policy, regulation, and responsible development practices to foster a human-centered AI.
format Preprint
id arxiv_https___arxiv_org_abs_2403_04667
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle The Social Impact of Generative AI: An Analysis on ChatGPT
Baldassarre, Maria T.
Caivano, Danilo
Nieto, Berenice Fernandez
Gigante, Domenico
Ragone, Azzurra
Artificial Intelligence
Computers and Society
Emerging Technologies
In recent months, the social impact of Artificial Intelligence (AI) has gained considerable public interest, driven by the emergence of Generative AI models, ChatGPT in particular. The rapid development of these models has sparked heated discussions regarding their benefits, limitations, and associated risks. Generative models hold immense promise across multiple domains, such as healthcare, finance, and education, to cite a few, presenting diverse practical applications. Nevertheless, concerns about potential adverse effects have elicited divergent perspectives, ranging from privacy risks to escalating social inequality. This paper adopts a methodology to delve into the societal implications of Generative AI tools, focusing primarily on the case of ChatGPT. It evaluates the potential impact on several social sectors and illustrates the findings of a comprehensive literature review of both positive and negative effects, emerging trends, and areas of opportunity of Generative AI models. This analysis aims to facilitate an in-depth discussion by providing insights that can inspire policy, regulation, and responsible development practices to foster a human-centered AI.
title The Social Impact of Generative AI: An Analysis on ChatGPT
topic Artificial Intelligence
Computers and Society
Emerging Technologies
url https://arxiv.org/abs/2403.04667